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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,021 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,021 Reviews of Hendrick Lexus Northlake

January 30, 2023

He is patient, informative , knowledgeable and cheerful. Helped us to decide on which car to buy. More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sean Cook
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

RK, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Nap. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 30, 2023

Omar was great! Very professional and friendly, thanks for the great service in my car! More

by Lucindacarmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Lucinda, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We truly appreciate your positive feedback and look forward to serving you again during your next visit!

January 30, 2023

10 out of 10 every time. I get treated like royalty when I go there. Thank you everyone for all your hard work. I’m one highly satisfied customer. More

by raychelle102555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock, Omar Licout
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Raychelle, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star (10/10) rating and truly appreciate your kind words about Robert. Thank you for being part of our Hendrick Lexus Northlake family!

January 29, 2023

Mark was wonderful and had great customer service for the entirety of the process. The dealership went above and beyond to accommodate us. More

by turnetin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Juanita, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Mark and Jeff. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 28, 2023

Robert was fantastic to work with! Love my new car! Thanks everyone!! Great customer service More

by Carmenpowers79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Carmen, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Robert. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 28, 2023

Omar is an excellent employee! He’s friendly, knowledgeable, and makes servicing my car a pleasure. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Kris, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 28, 2023

Omar is my service guy. He always takes the time to explain all the services available and very easy to work with. Makes the whole process super easy. More

by RL
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Feb 01, 2023 -

Hendrick Lexus Northlake responded

RL, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 27, 2023

I was very impressed with the friendliness and helpfulness of the staff of the Lexus, Huntersville dealership, especially Omar at the front desk. The care and concern they took with my vehicle wa More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Tom, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

January 27, 2023

I couldn’t have asked for a better buying experience. Everyone was so helpful and kind. Best of all, no high pressure sales!!!!! More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell, Deana Reel, Jeff Nowacki, Jackie Layne
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Cindy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear Deana, Jeff, Jackie, Jacob, and our team provided you the perfect low-pressure sales experience. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 27, 2023

Lexus of Northlake provided quality service and professionalism. Will definitely come back. Robert was excellent to work with. More

by kennyosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Report | Print
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Kenny, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are thrilled to hear you enjoyed your time with Robert and Jeff and are even more excited to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

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