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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,025 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,025 Reviews of Hendrick Lexus Northlake

April 11, 2023

The team at Hendrick Lexus of North Lake were great. We were met by Jackie and we couldn't have asked for better service. She was extremely knowledgeable and went out of her way to assist us. More

by jcrisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki
May 01, 2023 -

Hendrick Lexus Northlake responded

J. Crisco, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 11, 2023

Hendrick Lexus of North Lake has always been great! Service and customer driven. I never leave unsatisfied More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walters, Milton Jackson, Sherif Labib, James Rafidi, John Sanacore, Eric Edwards, Lucian Dobre, Omar Licout, Lorenzo Mendez
May 01, 2023 -

Hendrick Lexus Northlake responded

KJ, thank you so much for taking the time to share about your visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about our team. We look forward to serving you again during your next visit.

April 10, 2023

These people are constantly the best. No hard sale. Very knowledgeable and helpful with every request and question. Not the usual visit to a car dealership. Was actually fun and enterta More

by leslie_jahnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Leslie, thank you so much for taking the time to share about your service visit with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2023

Omar was very helpful from start to finish! Lexus never fails me. I will always go to Lexus Northlake for car care needs. More

by Lachadaderr
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Lachadaderr, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2023

I can’t say enough about Omar! He is so courteous, professional, informative, and an overall genuine guy. He makes my visit extremely pleasurable and always has such a great demean More

by Baneshia Wyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Baneshia, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2023

Great service! Omar was fantastic, very knowledgeable and professional! I will definitely be back to this dealership More

by Teresa
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Teresa, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 09, 2023

The dealership was incredibly accommodating and helpful. Hussain was a pleasure to work with and Nick and the team did an excellent job explaining all the features and technology on my new purchase. More

by Brittanyp33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 01, 2023 -

Hendrick Lexus Northlake responded

Brittany, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and Nick provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 07, 2023

Hendrick Lexus Northlake hires true professionals. I brought my wife's GX460 into Hendrick Lexus Northlake for the 10,000 service. Service Advisor Chase Ward met me when I pulled into the service cent More

by Ned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Ned, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 05, 2023

The dealership is the only place I take my car. Chase Ward was does an excellent job. He is always very professional, knowledgeable and friendly. More

by Ericfox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Eric, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 05, 2023

This dealership is the only place that I will take my car for service. Excellent service and my advisor Chase Ward is always respectful, professional, and follows-up whenever I have questions. Great place to More

by Ktr1906
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake, Ktr. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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