
Hendrick Lexus Kansas City
Merriam, KS
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Everyone I was in contact with was extremely helpful. They made buying a car painless. Roger worked with me to find the right vehicle for me and Dr. Tom showed me how to navigate through all the bells a They made buying a car painless. Roger worked with me to find the right vehicle for me and Dr. Tom showed me how to navigate through all the bells and whistles. Stephanie had all the documents ready to go and made the signing part really easy. I would encourage anyone who is in the car market to visit Superior Lexus South. More
The gentlemen we worked with were awesome. Jack worked to find what we wanted. Both men did an outstanding job! We would recommend this dealership to family and friends. find what we wanted. Both men did an outstanding job! We would recommend this dealership to family and friends. More
This is the 3rd Lexus I have bought from this dealership. They are always very helpful and knowledgeable. Steve Nochlin is an outstanding sales person. The service department is always good. Everything also They are always very helpful and knowledgeable. Steve Nochlin is an outstanding sales person. The service department is always good. Everything also always seems so clean. More
My experience with Superior Lexus was Great! They made a 1st time buyer feel very confident that she was making the right decision. JC the sales associate found me exactly what I was looking for. JC was v 1st time buyer feel very confident that she was making the right decision. JC the sales associate found me exactly what I was looking for. JC was very professional and a pleasure to work with. I was able to test drive the car on Friday and drove away in my 2007 Toyota Solara that following Monday. I am very happy with my car…. I LOVE IT! The staff and atmosphere at Superior Lexus was very friendly. I was always greeted with a smile and hand shake. I am very happy that I am now a part of the Superior Lexus family. More
we had a fantastic experience with purchasing our new hybrid vehicle. Roger and the Superior Lexus team are true professionals. I now have an appreciation for why someone would a) buy a Lexus and b) buy hybrid vehicle. Roger and the Superior Lexus team are true professionals. I now have an appreciation for why someone would a) buy a Lexus and b) buy from Superior Lexus. They are clearly good at what they do: from the no-pressure, consultative sales approach, to the finely detailed Delivery process in which we were acclimated to our new vehicle. My wife and I had a blast and enjoyed getting to know the folks in the process. More
Let's face it... The only enjoyable part of buying a new car is the new car smell as you drive home, right? Wrong. At least it's wrong if you're buying a new car from Superior Lexus. Everything about my car is the new car smell as you drive home, right? Wrong. At least it's wrong if you're buying a new car from Superior Lexus. Everything about my buying experience was fantastic. First, the staff at Superior Lexas is highly, highly professional. From the moment I walked in, to the moment I drove home in my new ES-350, I was treated with the utmost respect. I never felt like extras or unneeded add-ons were being forced upon me. My salesperson helped me find the car that was right for me. After choosing my car, the paperwork process was as painless as I have ever experienced. Before driving away, a wonderful member of the Superior Lexus team (I forget her name...) walked me through every knob, dial, button and gadget on my new car. I did not leave wondering to myself, "Now what does this thing do?". Of course, a dealship should also be judged upon the service provided after the sale. There is no dealership that compares to Superior Lexus. I have driven many makes and models of cars, and I almost always have them serviced by the dealership. Superior Lexus delivers the best service after the sale, the best attention to detail, AND the best service after the service, as they always make sure all of my needs were met with a follow-up call and e-mail. More
I am driving my first Lexus and my husband is driving number three or four. I wish I could give management, finance, accounting, sales, parts dept. marketing and servic dept. a 10 point rating. Whenever number three or four. I wish I could give management, finance, accounting, sales, parts dept. marketing and servic dept. a 10 point rating. Whenever I have to deal with any of the above departments, the service is awesome!!!! Everyone is professional, friendly and respectful. I can not tell you how much I appreciat their generosity. They don't just take from the community, they also give back. The employees at Superior Lexus have hearts of gold!!!!! I can't leave out the people who answer the phone when I call to make an appointment. They are always friendly and professional. Also, Lucy OHarie is the lady who keeps everything clean around the dealership. She always speak and ask about my health whenever I take my car in for service. She is a sweetie pie. I can't say enough good things about Tabby Teufler and Phil Humbert. They are wonderful people. Tabby has always taken care of our problems or she takes us to the person who can help us. Mr. Humbert is a very busy man but he always take time to speak to me. He cares about our community and does what he can to help others. I feel very blessed to know the people at Superior Lexus. More
Steve Nochlin was a great sales person for us - and Steve Nochlin was a great sales person for us - and Pricilla was very knowledgeable (showing me all the gadgets/functions of my new Lexus) and Connor Steve Nochlin was a great sales person for us - and Pricilla was very knowledgeable (showing me all the gadgets/functions of my new Lexus) and Connor was very knowledgeable on our financing of the vehicle. We priced two other dealers in the St. Louis area, but found the price at Superior, in a word, was SUPERIOR. More
"The entire Superior Lexus South Store from management to finance to sales, service and delivery personal were completely professional and delivered the highest quality of customer service! I e management to finance to sales, service and delivery personal were completely professional and delivered the highest quality of customer service! I experienced an extremely satisfying purchase at the Lexus South Store and will refer them in the future." More
"We felt we were treated fairly and professionally from the time we walked into the dealership and out with our ES350. The time spent with Priscilla was very worthwhile as she went over all the featu from the time we walked into the dealership and out with our ES350. The time spent with Priscilla was very worthwhile as she went over all the features. She has called and offered a refresher course, which I will probably take her up on. I love the car!" More