Hendrick Lexus Kansas City
Merriam, KS
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"Craig Rossman will always keep me coming back for my needs. The best service manager I have ever dealt with. Professional & efficient. Please recognize Craig Rossman for his outstanding work for t my needs. The best service manager I have ever dealt with. Professional & efficient. Please recognize Craig Rossman for his outstanding work for the department and his professional care for my automobile." More
Rick, Mike, Bill and Judy were all exceptionly knowlegable and helpful; that wasn't so surprising. But, I was most impressed with the sincerety of everyone at Superior Lexus. Everyone was sincere knowlegable and helpful; that wasn't so surprising. But, I was most impressed with the sincerety of everyone at Superior Lexus. Everyone was sincerely helpful, friendly and respectful, not only to me, but, to my wife as well; unlike the staff at the Toyota dealership, who were dismissive and disrespectful to my wife. I had never considered buying a Lexus before, now I can't imagine owning anything else. Jim Korinke More
We had an excellent experience from the time we drove up and were greeted out of our car, to the end of the sale. The entire staff from the lady that installed our car seat all the way up to the general man and were greeted out of our car, to the end of the sale. The entire staff from the lady that installed our car seat all the way up to the general manager were nothing short of professional and courteous. After searching for several weeks to find a specific pre-owned car we thought we had found the perfect one in Oklahoma City. We were assured by the sales manager at the dealership that the car was in pristine condition. We took our 3 children, including our infant daughter, and drove 5 hours to go pick it up only to find that they had not been honest with us. How disappointing! After that we spoke to someone at Superior Lexus and they told us that not only could they find us the car that we wanted but they would have it shipped here for us! WOW, what a difference!! We LOVE our new car. Thank you for everything that you have done for us, and for such a great experience. We truly value being a part of the Lexus family but more importantly the Superior family. More