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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

June 04, 2024

Craig Rossman has been my Service Consultant for 21 years and all I can say is that he is the best!!! More

by John.Goeken1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jun 07, 2024 -

Hendrick Lexus Kansas City responded

John.goeken1, we really appreciate your feedback!

June 01, 2024

Harper did an amazing job showing us the ES on Monday, just didn’t have the exact exact color that we are wanting, will definitely be back to buy one as soon as they find one More

by Rebecca Garret
Recommend Dealer
Yes
Employees Worked With
Harper
Jun 03, 2024 -

Hendrick Lexus Kansas City responded

Hello Rebecca Garret, thank you; we appreciate your feedback!

May 31, 2024

I went in looking at an Infiniti and a Lexus this past weekend and I ran into salesman named Harper, he is extremely helpful and narrowing down our search, we will now be looking at the TX350 Premium. I w More

by Erin
Recommend Dealer
Yes
Employees Worked With
Harper Diefendorf
Jun 02, 2024 -

Hendrick Lexus Kansas City responded

Erin, we are glad we could help!

May 30, 2024

We mad e day trip to hendrick lexus to look at the RX 350. We were blessed to have Peter Clark help us. He was knowledgeable about the RX and helped us find the right fit. I would highly recommend askin More

by Graig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
May 31, 2024 -

Hendrick Lexus Kansas City responded

Hi Graig! We're so happy we were able to help you out!

May 30, 2024

Harper was extremely helpful and very knowledgeable about the Lexus product. We are looking at a LX and a Q8 and we have been swayed to get the LX600, it’s such a quiet and smooth ride and will last us anoth More

by Harland
Recommend Dealer
Yes
Employees Worked With
Harper
May 31, 2024 -

Hendrick Lexus Kansas City responded

Hello Harland, we appreciate you taking the time to leave us this feedback.

May 22, 2024

Great 😃 Marco did great kept informed during wait time on incoming unit, great style and professionalism. More

by Doug Leawood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
May 25, 2024 -

Hendrick Lexus Kansas City responded

Hi Doug Leawood, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

May 21, 2024

Brian Veal is very friendly and helpful, Would highly recommend him as your service advisor. More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
May 22, 2024 -

Hendrick Lexus Kansas City responded

Sandy, we are so happy to read such a great review about Hendrick Lexus Kansas City!

May 21, 2024

He is very nice to work with and make me yo feel like home thanks and stay blessed More

by Mekuriachewk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Martini , Chetan “Cheeto” Sampat
May 23, 2024 -

Hendrick Lexus Kansas City responded

Mekuriachewk, thank you for your kind words and this wonderful review!

May 19, 2024

Jen Tracy is our contact at Hendrick’s Lexus. She is very courteous and knowledgeable and explains to me what they’re going to exactly what they’re going to do. She also lets me know approximatel More

by larlyons1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy 5 stsr
May 22, 2024 -

Hendrick Lexus Kansas City responded

Hi Larlyons1@gmail.com, thank you so much for your positive comments about Hendrick Lexus Kansas City!

May 16, 2024

Always outstanding service and profesional and friendly personnel. All the staff is always very courteous and approachable, but my preferred one is Jen Tracy. She always takes the time to educate me abou More

by arleen.sola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
May 17, 2024 -

Hendrick Lexus Kansas City responded

Arleen.sola, thank you for your kind words and this wonderful review!

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