
Hendrick Lexus Kansas City
Merriam, KS
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Always Great Service After a long and messy winter, I needed my car detailed. I took it to the dealer's service dept. which made it easy as I got a loaner car. They did After a long and messy winter, I needed my car detailed. I took it to the dealer's service dept. which made it easy as I got a loaner car. They did a great job as they do on any service. More
Great service Brian was very easy to work with. The work was done in a timely manner. There is a small issue with drivers door but have spoken with Brian and will b Brian was very easy to work with. The work was done in a timely manner. There is a small issue with drivers door but have spoken with Brian and will be bringing it by next week. More
Great experience Just purchased a new car and everything went great- from picking out to picking up. Highly recommend Dan Cundiff and Doc. They were very helpful and k Just purchased a new car and everything went great- from picking out to picking up. Highly recommend Dan Cundiff and Doc. They were very helpful and knowledgeable. Kyle was a little too “salesman-y” but didn’t have too much interaction with him. More
Normal preventative maintenance event Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes the whole process very easy, More
Great Service! I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit. I highly recommend! More
Very Patient with me The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. More
I always come back!! I continue to return to Hendrick Lexus - Merriam, Kansas because of the excellent service from start to finish. All of my family members are customer I continue to return to Hendrick Lexus - Merriam, Kansas because of the excellent service from start to finish. All of my family members are customers as well...would highly recommend!!! More
Great cars great service Hendrix knows Lexus buyers. They want the best cars and the best experience. You get both at this dealership I highly recommend both the car and yo Hendrix knows Lexus buyers. They want the best cars and the best experience. You get both at this dealership I highly recommend both the car and your experience. More
L Certification Issue I just recently purchased an L certified car from another dealership and love it. I was due for my first oil change and when I brought it to Hendrick I just recently purchased an L certified car from another dealership and love it. I was due for my first oil change and when I brought it to Hendricks it was brought to my attention that my brake pad mm reading didn’t qualify for an L Certification. I was made aware that the brake pads needed to be at least 6mm for the certification and after some digging through records of my vehicle the Hendricks staff was able to help me get the other dealership to pay for the brake pad replacement. I couldn’t be more happy with the staff at Hendricks and would recommend this dealership to anyone wanting to purchase a car or service their existing Lexus with them, they went above and beyond for a consumer that didnt even purchase their vehicle from them, couldn’t be happier. More
The Greatest dealer in town The whole sales experience was just awesome the whole team from Lamar Crenshaw the manager to Rick Miller my salesman and Brandon in finance, everyone The whole sales experience was just awesome the whole team from Lamar Crenshaw the manager to Rick Miller my salesman and Brandon in finance, everyone was wonderful what a great group of people. Thanks alot for everything. Jerry Washington.]] More