
Hendrick Lexus Kansas City
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 958 reviews
Great car buying experience Alexai was extremely easy to work with, knowledgeable and professional. This is our 6 Lexus from Hendrick, we love the customer service. We would hig Alexai was extremely easy to work with, knowledgeable and professional. This is our 6 Lexus from Hendrick, we love the customer service. We would highly recommend him. More
SusanLexus' passion for customer service is unparallelled! From the minute you mean SusanLexus, you can see that she is truly passionate about the Lexus product and about providing the best service to the cust From the minute you mean SusanLexus, you can see that she is truly passionate about the Lexus product and about providing the best service to the customer. I would recommend stopping in for great customer care here. More
Service Brian is a consummate professional. Everything was exceptional. He said it would be done by 3:30 PM, and it was. I also appreciate the ability to Brian is a consummate professional. Everything was exceptional. He said it would be done by 3:30 PM, and it was. I also appreciate the ability to have a loaner car. More
Simple and easy My salesman Pete was very helpful and made the whole car buying experience both simple and easy! I got the car I wanted without a lot of the riff raf My salesman Pete was very helpful and made the whole car buying experience both simple and easy! I got the car I wanted without a lot of the riff raff you may get at other dealerships. Made my car buying experience a pleasant one. More
Great Service Dept. Jen is the best service consultant... From the beginning to the end of the appointment, you know she has your best interest at heart. She makes sure y Jen is the best service consultant... From the beginning to the end of the appointment, you know she has your best interest at heart. She makes sure your car gets the best service and that you fully understand the pros and cons of the cars needs! She listens to your concerns and is logical, efficient, and professional! More
Brad in servive Brad Sheldon recently did an outstanding job with his perseverance and detail to locate a noise I was hearing in my car. He was determine to find the Brad Sheldon recently did an outstanding job with his perseverance and detail to locate a noise I was hearing in my car. He was determine to find the solution and he did!! Thank you. More
Just a wonderfull service experience The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advis The entire service experience at this dealership is top notch! Easy to get an appointment, beautiful waiting area, friendly and helpful service advisors and most important, work done right the first time. More
Customer Service is out of this world. I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in I know her a Susan Lexus. She could not be any nicer even if she tried. She makes the buying experience such a pleasure. From the minute you walk in, you will love her. Customer service is her middle name. You will not be disappointed at this dealership. More
Got the job Done I went into dealership to buy specific car and it was located and a deal was struck. It was made pretty painless. It’s has been an overall very good I went into dealership to buy specific car and it was located and a deal was struck. It was made pretty painless. It’s has been an overall very good experience. More
Making a Service Call a Painless experience. I have to come from Lawrence for repairs and so it is very important that the work is completed expeditiously and thoroughly. This proved to be the c I have to come from Lawrence for repairs and so it is very important that the work is completed expeditiously and thoroughly. This proved to be the case, There is also a comfortable area where drinks and snacks are available at no extra cost. More