Hendrick Lexus Kansas City

Normal preventative maintenance event Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes Hendrick Lexus is a fantastic place to have service on my Lexus. Best customer service ever. Willie is a very experienced service manager who makes the whole process very easy, More

Great Service! I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit I took my Lexus IS250 to Hendrick Lexus after I hit a huge pot hole and needed a new tire. Justin Combs was professional and efficient during my visit. I highly recommend! More

Very Patient with me The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. The sales people were very patient with me. They helped me find the perfect car for me. I returned several times and they always followed up. More

I always come back!! I continue to return to Hendrick Lexus - Merriam, Kansas because of the excellent service from start to finish. All of my family members are customer I continue to return to Hendrick Lexus - Merriam, Kansas because of the excellent service from start to finish. All of my family members are customers as well...would highly recommend!!! More

Great cars great service Hendrix knows Lexus buyers. They want the best cars and the best experience. You get both at this dealership I highly recommend both the car and yo Hendrix knows Lexus buyers. They want the best cars and the best experience. You get both at this dealership I highly recommend both the car and your experience. More

L Certification Issue I just recently purchased an L certified car from another dealership and love it. I was due for my first oil change and when I brought it to Hendrick I just recently purchased an L certified car from another dealership and love it. I was due for my first oil change and when I brought it to Hendricks it was brought to my attention that my brake pad mm reading didn’t qualify for an L Certification. I was made aware that the brake pads needed to be at least 6mm for the certification and after some digging through records of my vehicle the Hendricks staff was able to help me get the other dealership to pay for the brake pad replacement. I couldn’t be more happy with the staff at Hendricks and would recommend this dealership to anyone wanting to purchase a car or service their existing Lexus with them, they went above and beyond for a consumer that didnt even purchase their vehicle from them, couldn’t be happier. More

The Greatest dealer in town The whole sales experience was just awesome the whole team from Lamar Crenshaw the manager to Rick Miller my salesman and Brandon in finance, everyone The whole sales experience was just awesome the whole team from Lamar Crenshaw the manager to Rick Miller my salesman and Brandon in finance, everyone was wonderful what a great group of people. Thanks alot for everything. Jerry Washington.]] More

Service Repair I have an older Lexus, which is a GX 470. It has just over a 100,000 miles and I still love the vehicle. I always stay on top of scheduled maintenance I have an older Lexus, which is a GX 470. It has just over a 100,000 miles and I still love the vehicle. I always stay on top of scheduled maintenance but every now and then something comes up. I notice fluid leaking and took it into the dealership for repair. They took care of the immediate repair but also found several other things, which needed to be taken care of. I don't believe this was an up-sale as the items they found were explained to me and the consequences if I did not do the repair. The biggest item were the tires. They were cracked and worn on the sides and since they were a single ply could easily blow out. I appreciated how they worked with me to get this situation resolved. I worked with Jenny Tracy, and she is the best! More

VERY EASY TO WORK WITH ALL THE PEOPLE. Alexai Dowell was most helpful in all aspects of my buying experience. He was very knowledgeable concerning all items with my new car. He even offered Alexai Dowell was most helpful in all aspects of my buying experience. He was very knowledgeable concerning all items with my new car. He even offered to assist me in programming my garage door opener. I remain a loyal Lexus owner. More

Had a great experience Purchased a used car from Hendricks Lexus. Larry was super easy to work with and the GM made us a great offer. Only negative was it took a long tim Purchased a used car from Hendricks Lexus. Larry was super easy to work with and the GM made us a great offer. Only negative was it took a long time to get through closing based on how busy they were. Would buy from them again. More