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Hendrick Lexus Kansas City

Merriam, KS

5.0
959 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 959 reviews

January 28, 2020

Excellent car buying experience! Dr. Tom Trillin was very informative, stayed late, was nice to work with and invited us back for further instructions. Bill Fielder is a top notch sa More

by Happy Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dr. Tom Trillin, Bill Fielder
January 28, 2020

Absolutely a pleasure start to finish! Tom Trillin is extremely knowledgable on all Lexus technology as well as a very nice people person. Also Tom has always been available either in perso More

by M&M Lexus Lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Clark,Dr. Tom Trillin,Tabby Tuefler
January 25, 2020

The dealership was very clean, nice that they had coffee an water with snacks as well. There was no hassle when looking at cars, an I was welcomed as soon as I hit the door. More

by quality50
Recommend Dealer
Yes
Employees Worked With
My sales name being with an r
Jan 27, 2020 -

Hendrick Lexus Kansas City responded

We are thrilled to hear you had a great experience at our dealership. Please come often! ~SusanLexus

January 25, 2020

My leasing experience at Hendrick Lexus of Kansas City was made so much more enjoyable by the personal help of 2 very special people . Dr. Tom Trillin was simply incredible!!! Dr. Tom was patient and kno More

by Sunflower Sue
Recommend Dealer
Yes
Employees Worked With
Dr. Tom Trillin Jessica Smith
Jan 27, 2020 -

Hendrick Lexus Kansas City responded

What a wonderful review! It’s our people who make the difference so we love hearing you feel the same! Thank you for the 5-stars! ~SusanLexus

January 25, 2020

Tom Trillin was a great pleasure to work with while getting a new Lexus He is a major reason to get a car at Hendrick Lexus Kansas City More

by Timba69
Recommend Dealer
Yes
Employees Worked With
Tom Trillin
Jan 27, 2020 -

Hendrick Lexus Kansas City responded

Thanks for the 5-stars! Indeed Dr. Tom is a great asset to us and our customers! Thanks for letting us know! ~SusanLexus

January 24, 2020

Buy a new Lexus Rx 350 Dt. Tom Trillin and Kyle Young were magnificent...The price was incredible...service fantastic and would never go anyway else...hurry in now and get More

by barifreiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dr. Tom Trillin and Kyle Young
Jan 28, 2020 -

Hendrick Lexus Kansas City responded

Thank You for the wonderful feedback! Dr. Tom and Kyle Turnbull are amazing! I think you meant Kyle Young no longer works here and hasn't for a few years but Kyle Turnbull does and would have work with you on the numbers! Thanks again for the 5-Stars! -SusanLexus

January 24, 2020

I love Hendricks. From sales to NBC service. Best dealership ever. Plus I’m shall we say very age qualified to have an opinion. If you want good service go to Hendricks. More

by Anitafinney1950
Recommend Dealer
Yes
Employees Worked With
Rick Miller. Willie I. Service as well as tony at body shop. All top professionals.
Jan 27, 2020 -

Hendrick Lexus Kansas City responded

Thank you Anita! This makes us smile! Have a wonderful Saturday! ~SusanLexus

January 20, 2020

This was our first Lexus purchase and Dr Tom spent more than an hour showing us all the amenities the car had. Curtis is a great sales associate and Melanie patiently explained our purchase options. Excell More

by menesmercer
Recommend Dealer
Yes
Employees Worked With
Curtis, Melanie, Dr Tom
Jan 21, 2020 -

Hendrick Lexus Kansas City responded

Welcome to your new Lexus family! We appreciate the 5-stars and your positive feedback about your experience with Dr. Tom, Curtis and Melanie! Enjoy your new ride! ~SusanLexus

January 20, 2020

Dr. Tom did a great job of making us feel at home with our first Lexus! He knows all the tips and tricks, and went out of his way to make sure everything was perfect for us! Dr. Tom is extremely patient More

by CoolGlassesClub
Recommend Dealer
Yes
Employees Worked With
Dr. Tom
Jan 21, 2020 -

Hendrick Lexus Kansas City responded

Oh how wonderful! Welcome to the Lexus family! Dr. Tom does a thorough job with our customers. We want you to be comfortable and informed about using all the new technology! Thanks for letting us know and enjoy your new Lexus! ~SusanLexus

January 16, 2020

Lexus Service You can always trust their service and advice. They are always good about discussing options to maintain your vehicle. I always deal with Brian Veal i More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 17, 2020 -

Hendrick Lexus Kansas City responded

Thank You Brian! We appreciate the 5-Stars and positive feedback about your Service Advisor Brian Veal! Drive safely today and tomorrow! -SusanLexus

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