Hendrick Lexus Kansas City
Merriam, KS
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Nice people to deal with. Switching from a Honda Pilot to a Lexus. Was nervous to get a different vehicle, and there's alot to learn, but everybody was so patient with us. Ev Switching from a Honda Pilot to a Lexus. Was nervous to get a different vehicle, and there's alot to learn, but everybody was so patient with us. Everything went like clockwork. More
Great Service Justin Combs did an excellent job taking care of my car while I waited comfortably in the lounge. Justin let me know what was being performed and whe Justin Combs did an excellent job taking care of my car while I waited comfortably in the lounge. Justin let me know what was being performed and when it was nearing completion. Thanks Justin! More
Nice work I've had a couple Lexus in the past and really wanted to stay with it. Once I arrived in the area . all I seen was lexus everywhere. Types, colors, et I've had a couple Lexus in the past and really wanted to stay with it. Once I arrived in the area . all I seen was lexus everywhere. Types, colors, etc. Heaven. Just from that alone made my mind up. The lobby was full, so i figured either all these folk had problems or they were just that busy. Looked around and seen smiles everywhere. Told Bill "William" what I wanted and he went straight to work. Found one that was just right.. Spent a little more then planned but well worth it. Lexus last forever. I previously had a 97 LS400, over 200K, lasted its 22 years and departed on good terms. Showroom is amazing. No hassle or haggling in selling. Great place. More
Great service! Best in the MidWest! Don’t take your Lexus anywhere else! The are entirely competent in taking care of your vehicle’s service. You’ll be glad you did! Best in the MidWest! Don’t take your Lexus anywhere else! The are entirely competent in taking care of your vehicle’s service. You’ll be glad you did! More
Great people who Care Thankful for Susan Lexus (Suzann Rustvold) at Hendrick Lexus who truly cares about helping not just their customers but the entire community. This dea Thankful for Susan Lexus (Suzann Rustvold) at Hendrick Lexus who truly cares about helping not just their customers but the entire community. This dealership makes community outreach a priority even voluntarily serving in their off-time. Grateful especially for their support of military families through Folds of Honor in Kansas City! More
Good! Lee Hurley is a great employee. Went in just to check out a car, walked out with a car. Had no intention of buying one that day, but did so. There was a bit of haggling with the pric Went in just to check out a car, walked out with a car. Had no intention of buying one that day, but did so. There was a bit of haggling with the price of the car, but ultimately they were willing to bring down the price of the car enough for me to accept. Lee Hurley had all my questions answered even though he's still new to the job, and was a great employee overall. More
Lexus IS great I always appreciate the prompt attention to me when I bring my car in. I had to have a loaner since I did not have time to wait. The car I was given I always appreciate the prompt attention to me when I bring my car in. I had to have a loaner since I did not have time to wait. The car I was given was great and the process was efficient. I appreciate their respect for my time. Willie helped me and he was great. More
Great experience as always. My experience is always great at Hendrick. They always get me in a loaner and on my way as quick as possible. All service is explained in great detail My experience is always great at Hendrick. They always get me in a loaner and on my way as quick as possible. All service is explained in great detail. More
Service of Lexus Always great service when I take the Lexus in for service. The waiting area is always clean and all the techs are helpful. I have never been disappoin Always great service when I take the Lexus in for service. The waiting area is always clean and all the techs are helpful. I have never been disappointed. More
Community-Minded Dealer Hendrick Lexus really cares about you as a person. They are driven by finding a great fit for everyone for their specific needs and truly is motivated Hendrick Lexus really cares about you as a person. They are driven by finding a great fit for everyone for their specific needs and truly is motivated by serving the community as a whole! More