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Hendrick Lexus Kansas City

Merriam, KS

5.0
952 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 952 reviews

September 29, 2024

I've worked with Jen Tracy over the last 6 years and she has been incredible. Her professionalism, and commitment to service keeps me coming back. More

by fwhitetrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Hi Fwhitetrey, we are very happy to have provided you with such a positive experience!

September 29, 2024

Have purchased 3 cars in the last 4 years from this dealership. The sales and service have been great. I will purchase my 4th car very soon from this dealership. More

by Scottf0512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Scottf0512, thank you for your kind words and this wonderful review!

September 28, 2024

Great dealership, they always take care of my needs. Their service department is top notch, Jen Tracy has been my service advisor for 3 years now and is amazing. More

by Eubanks715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Hi Eubanks715, we are very happy to have provided you with such a positive experience!

September 28, 2024

I love my Lexus and It’s because of my service representative Jen Tracy! Very knowledgeable,prompt and most importantly trustworthy! Bob Watson More

by bobwatson771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Bobwatson771, we're happy to hear you had such a positive experience with our team!

September 28, 2024

Jen is the best! I have totally relied on her opinion and expert advise for several years. She is honest and upfront with me on what has to be done to my car. She More

by Kbluvsvaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Kbluvsvaca, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

September 28, 2024

The. Reason I would buy another Lexus is Jen Tracy. I trust her decisions on everything she has always been extremely helpful. Pam Thomas More

by ShopperPam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Hello Shopperpam, we appreciate you taking the time to leave us this feedback.

September 26, 2024

Talk about efficient! They do a great job and Brian is always willing to answer any questions I have. More

by brookemcd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hello Brookemcd81, we appreciate you taking the time to leave us this feedback.

September 25, 2024

Our sales representative was Ruth. She has a personality that lights up the room. Her professionalism, knowledge and courtesy guided us in the direction of the perfect vehicle for our More

by loochman9448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt-He explained our warranty and other coverage options very well. Had a wonderful visit and enjoyed our experience.
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hi Loochman9448, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

September 23, 2024

Brian Veal was professional and courteous as always. He handled my service and my questions that I had. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Sep 28, 2024 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

September 18, 2024

BRIAN IS AMAZING. HE ALWAYS HANDLES MY CAR WITH CAR AND ATTENTION AND IS VERY PROFESSIONAL. HE IS HONEST AND PROFESSIONAL!! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN VEAL
Sep 21, 2024 -

Hendrick Lexus Kansas City responded

Hi Crystal! We're so happy we were able to help you out!

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