Hendrick Lexus Kansas City

Jen Tracy is amazing and have set my appointments with her exclusively for years now. She is knowledgable and always makes my experience terrific. Love her! her exclusively for years now. She is knowledgable and always makes my experience terrific. Love her! More

Peter Clark at Hendrick Lexus provided exceptional service during my car purchase. He was knowledgeable, patient, and made the entire process straightforward. I highly recommend Peter for anyone looki service during my car purchase. He was knowledgeable, patient, and made the entire process straightforward. I highly recommend Peter for anyone looking for a professional and stress-free buying experience at Hendrick Lexus. More

Marco is great: very friendly, knowledgeable and stylish. He was amazing in listening our needs and find a solution. He was amazing in listening our needs and find a solution. More

Came in Friday shopping for a car for me; not sure what to get because I love my MDX Hybrid. Marco was very analitic and good listener. Today we came back with my wife to get our new Lexus Hybrid deli to get because I love my MDX Hybrid. Marco was very analitic and good listener. Today we came back with my wife to get our new Lexus Hybrid delivered. Would do it again. Great buying experience. More

Brian Veal has been our service advisor for 8+ years. He goes above and beyond to help with anything. His customer service is beyond perfection. He goes above and beyond to help with anything. His customer service is beyond perfection. More

I have purchased two Lexus SUV's from this dealer. We found a used Land Cruiser in stock. I messaged the salesperson that we had been working with. No response. We drove to the dealer anyway. A di We found a used Land Cruiser in stock. I messaged the salesperson that we had been working with. No response. We drove to the dealer anyway. A different representative took us on a test drive of approx. 2 miles where we never go about 35mph. Upon returning, he asked if we wanted to purchase the vehicle. I said that I would need an actual test drive, and that I felt they were strong on the price. Salesperson said "we wont negotiate on the price". We thanked him and left. 2 days later the price is advertised $5k lower. I messaged the salesperson, twice, and called twice. No response to any messages of any kind. Later in the day I sent a message stating that if he no longer worked their or if in his opinion, we didn't qualify to be a customer please let me know and we will stop trying to reach him. 10 minutes later I get a response "vehicle is now sold". I guess we truly don't qualify as a Hendrick customer and will find a new Land Rover or Land cruiser instead of a Lexus. More

Mr. Craig was veey enthusiastic about helping me! He was efficient and promptly fixed all of my concerns efficient and promptly fixed all of my concerns More

This dealership provides excellent service. My advisor, Brian Veal, makes sure all services are performed as needed. He also keeps me well informed on the progress of the visit. I will definite My advisor, Brian Veal, makes sure all services are performed as needed. He also keeps me well informed on the progress of the visit. I will definitely be buying my next vehicle from this dealership. More

The service was very good, fast and accurate. Working with Brian Veal is always a great experience. Working with Brian Veal is always a great experience. More

Brian Veil always provides with excellent service. He is very professional and efficient at making sure my car gets the best service. He is very professional and efficient at making sure my car gets the best service. More