Hendrick Lexus Kansas City

Friendly Staff I have been to many dealerships and really noticed the staff and their proactive listening and being so kind! Thank you Susan Lexus for the hospitalit I have been to many dealerships and really noticed the staff and their proactive listening and being so kind! Thank you Susan Lexus for the hospitality! More

I only buy my cars from this dealership. Working with Bill Fielder, Dr. Tom Trillin and Laura Voss is a dream! This is the best team! I appreciate everyone’s patience and thoughtfulness. Bill Fielder, Dr. Tom Trillin and Laura Voss is a dream! This is the best team! I appreciate everyone’s patience and thoughtfulness. More

Professional attention to detail Service appoints are easy to schedule online and usually can be scheduled for the next business day. Always a friendly face and a loaner vehicle. Repa Service appoints are easy to schedule online and usually can be scheduled for the next business day. Always a friendly face and a loaner vehicle. Repairs are done on-time and correctly. Many scheduled-maintenance service items are less expensive than at local non-dealership service companies. Brian Veal is an outstanding service representative and the entire service staff, headed by Chris Clark, is attentive and professional. More

Stellar Experience First time purchasing a Hybrid and Dr. Tom Trillin's tutelage was superb. He guided me through all the wonderful features, help me sync my phone and a First time purchasing a Hybrid and Dr. Tom Trillin's tutelage was superb. He guided me through all the wonderful features, help me sync my phone and activated my Sirius music. Answered all my questions and offered to be available at a later date if needed. Very professional and fun to work with. More

Lexus makes us feel like we are part of the family. My kids beg to go with me for service appointments. We highly recommend them! kids beg to go with me for service appointments. We highly recommend them! More

I am enjoying my NX Hybrid. I appreciated Dr. Tom’s thoroughness and amazing knowledge about the vehicle’s features. Dr is great and was generous with his time. thoroughness and amazing knowledge about the vehicle’s features. Dr is great and was generous with his time. More

Excellent customer service as usual. I will continue to purchase and have my vehicles serviced at Hendrick Lexus of KC. Adam is our service rep and takes great care of us. purchase and have my vehicles serviced at Hendrick Lexus of KC. Adam is our service rep and takes great care of us. More

our experience Lee and Melanie, 5/5, great. But felt Cheeto tried to influence us to buy a NEW car, that had to have serious dent repaired by 3rd party. Difficult Lee and Melanie, 5/5, great. But felt Cheeto tried to influence us to buy a NEW car, that had to have serious dent repaired by 3rd party. Difficult to have him take NO for an answer. Took a 3rd NO! before found that same NEW car elsewhere. More

Met or exceeded all expectations. John Nguyen our sales guy was very helpful and more importantly, efficient. We were able to identify the right car we wanted on-line. Got full expla John Nguyen our sales guy was very helpful and more importantly, efficient. We were able to identify the right car we wanted on-line. Got full explanations about what we were getting. More

Very courteous and professional Comfortable waiting area Very courteous and professional Comfortable waiting area which is clean and has refreshments I have been coming for over 25 years and the care and Very courteous and professional Comfortable waiting area which is clean and has refreshments I have been coming for over 25 years and the care and service is same or better More