Hendrick Lexus Kansas City

Service personnel have been invariably excellent. The dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity fe dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity feels to be centered on the customer's satisfaction. More

Jen Tracy goes above and beyond to achieve customer satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! More

Nick Hernandez is exceptional. One of the most courteous, professional and educated service consultants i have ever dealt with. Hendrick is a top quality service department. thanks courteous, professional and educated service consultants i have ever dealt with. Hendrick is a top quality service department. thanks More

Jen Tracy is a phenomenal service person. She always goes above and beyond to take care of us any questions are answered thoroughly and with great patience. goes above and beyond to take care of us any questions are answered thoroughly and with great patience. More

Tracy was efficient, helpful and polite. Tracy took care of my check-in quickly and volunteered to help me get a car pick-up for my next visit. of my check-in quickly and volunteered to help me get a car pick-up for my next visit. More

Brian is very knowledgeable, friendly, and efficient! The dealership is clean and accommodating. The service has been great so far! I recommend It! Thank you! dealership is clean and accommodating. The service has been great so far! I recommend It! Thank you! More

Very professional, knowledgeable, and thorough. Wonderful experience! We have not had a car buying experience like this before. It was a positive rather than negative experience and not a lot of Wonderful experience! We have not had a car buying experience like this before. It was a positive rather than negative experience and not a lot of waiting. More

Just purchased our vehicle here. They were fast and helpful. They also did not call or text me as many times as the other dealers that I was looking at vehicles at. helpful. They also did not call or text me as many times as the other dealers that I was looking at vehicles at. More

Peter was very helpful in our selection. He provided an excellent overview of the various models we reviewed and went above and beyond in ensuring that we got the car with the features we wanted as well as excellent overview of the various models we reviewed and went above and beyond in ensuring that we got the car with the features we wanted as well as the color. Overall, he made the process very low stress and enjoyable. More

Justin was my service advisor and he helped make it a very good experience. He communicated clearly, the service team turned around my vehicle quickly, the loaner was great - everything was just right. very good experience. He communicated clearly, the service team turned around my vehicle quickly, the loaner was great - everything was just right. Delivering service and a good experience in a pandemic isn't easy, but, the team really nailed it It was our first service experience with the dealership since purchasing the car in March and it exceeded expectations. More