
Hendrick Lexus Kansas City
Merriam, KS
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We are a Lexus family, happily and confidently driving a series of five over the years. Two went off to college some time ago, but we still have three: two ES350s and one SC430. Our loyality to the depe series of five over the years. Two went off to college some time ago, but we still have three: two ES350s and one SC430. Our loyality to the dependability of the Lexus brand, certainly, but the quality of service under our advisor, Jen Tracy, assistant service manager, has been excellent There has not been a problem or issue that she has not brought a successful solution to. Anna Larkin, Leawood, KS More
Lexus dealership is the best. Courteous service from Brian. They keep working till the issue is solved. They returned a clean car ( even my mats 😊) Brian. They keep working till the issue is solved. They returned a clean car ( even my mats 😊) More
Daniel C and team were all very friendly, accommodating, and pleasant to work with. They made my car buying experience as smooth as possible. I would definitely recommend. and pleasant to work with. They made my car buying experience as smooth as possible. I would definitely recommend. More
Chris was calm and low key and accommodating. Explained lots of details to us about cars on the website. He certainly wanted to do anything how could to get us a vehicle we would be happy with. lots of details to us about cars on the website. He certainly wanted to do anything how could to get us a vehicle we would be happy with. More
I have been very pleased with the service I have been provided by Hendrick Lexus. I have a wonderful service coordinator named Jenn. I also have a very good warranty that covers almost everything! provided by Hendrick Lexus. I have a wonderful service coordinator named Jenn. I also have a very good warranty that covers almost everything! More
As always, service was efficient prompt and well done. I highly recommend the service team and service at Hendrick Lexus. They have serviced my RX 350 for nine years. highly recommend the service team and service at Hendrick Lexus. They have serviced my RX 350 for nine years. More
Asma was direct, patient, and very through. I was very pleased with her customer service. She listened to what I my needs were and was able to show me many options. Asma and team was able to work with us pleased with her customer service. She listened to what I my needs were and was able to show me many options. Asma and team was able to work with us and get us in the vehicle that we wanted while meeting our requests. Will definitely continue to be a repeat customer. More
Buying a new car can be very stressful but Asma made it very smooth and easy for me. She was very friendly and took time to show me several models. When I settled on one, I wanted to trade in my old Lexus. very smooth and easy for me. She was very friendly and took time to show me several models. When I settled on one, I wanted to trade in my old Lexus. It was not a problem at all and they gave me my asking price for the trade. The entire experience was positive and enjoyable. I would not hesitate to refer Asma to any new prospective buyers. More