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Hendrick Lexus Kansas City

Merriam, KS

5.0
990 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 990 reviews

February 10, 2021

We are a Lexus family, happily and confidently driving a series of five over the years. Two went off to college some time ago, but we still have three: two ES350s and one SC430. Our loyality to the depe More

by amlarkininc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Feb 12, 2021 -

Hendrick Lexus Kansas City responded

Amlarkininc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. If you have any further questions, please don't hesitate to reach out!

Feb 13, 2021 -

amlarkininc responded

alarkin@kc.rr.com personal email

February 09, 2021

Thank you for your service Asma was great I bought my Lexus From her! Good price awesome service smooth and quickest fastest deal very respectful More

by Bilalhijaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma
Feb 10, 2021 -

Hendrick Lexus Kansas City responded

Bilalhijaz, thank you for your kind review; we are happy to pass along your comments to Asma here at Hendrick Lexus Kansas City! If you have any further questions, please don't hesitate to reach out!

February 05, 2021

Lexus dealership is the best. Courteous service from Brian. They keep working till the issue is solved. They returned a clean car ( even my mats 😊) More

by Cjgish28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 07, 2021 -

Hendrick Lexus Kansas City responded

Cjgish28, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 04, 2021

Daniel C and team were all very friendly, accommodating, and pleasant to work with. They made my car buying experience as smooth as possible. I would definitely recommend. More

by stephc
Recommend Dealer
Yes
Employees Worked With
Daniel Cundiff
Feb 07, 2021 -

Hendrick Lexus Kansas City responded

Stephc, we are so happy to read such a great review about Hendrick Lexus Kansas City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2021

Chris was calm and low key and accommodating. Explained lots of details to us about cars on the website. He certainly wanted to do anything how could to get us a vehicle we would be happy with. More

by SDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagan, Chetan “Cheeto” Sampat
Feb 05, 2021 -

Hendrick Lexus Kansas City responded

Sdg, thank you for sharing your positive experience with Cheeto! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2021

If you want a great experience and speedy service come in and see Justin on the service drive. We cannot wait to see you here at Hendrick Lexus! More

by Jdcombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

I have been very pleased with the service I have been provided by Hendrick Lexus. I have a wonderful service coordinator named Jenn. I also have a very good warranty that covers almost everything! More

by rozannefrazee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Tracy
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Rozannefrazee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2021

As always, service was efficient prompt and well done. I highly recommend the service team and service at Hendrick Lexus. They have serviced my RX 350 for nine years. More

by sscedspws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veal, Brian
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Sscedspws, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2021

Asma was direct, patient, and very through. I was very pleased with her customer service. She listened to what I my needs were and was able to show me many options. Asma and team was able to work with us More

by fiveaquinos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma Aljaber
Feb 02, 2021 -

Hendrick Lexus Kansas City responded

Fiveaquinos, thanks for your praise and kind comments about our teammate Asma. Fiveaquinos, thanks for taking the time to leave a review.

January 30, 2021

Buying a new car can be very stressful but Asma made it very smooth and easy for me. She was very friendly and took time to show me several models. When I settled on one, I wanted to trade in my old Lexus. More

by SNaik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asma Aljaber
Feb 01, 2021 -

Hendrick Lexus Kansas City responded

Snaik, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. If you have any further questions, please give us a call. We're always happy to help!

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