
Hendrick Lexus Kansas City
Merriam, KS
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I had a pleasurable experience buying a new car with this dealership. Mike, Asma , and Dr. T helped me through the process. I will happily recommend this dealer to friends and will buy another car from the dealership. Mike, Asma , and Dr. T helped me through the process. I will happily recommend this dealer to friends and will buy another car from them at some future date. More
Mr. Karras~We would like to express our sincerest Mr. Karras~ We would like to express our sincerest appreciation for the outstanding sales service your staff have given us throughout our Lexus purc Mr. Karras~ We would like to express our sincerest appreciation for the outstanding sales service your staff have given us throughout our Lexus purchase yesterday! Jessica Smith, our Sales Professional is so very personable and easy going. Her smile is infectious! Shayla Bates, Finance Manager has such attention to detail, is a wizard with her recessed desk screen and can even operate it upside down! She, too has such personality! Guin Ragan, Delivery Specialist has delivery of a car to customers down to an art! And she too has a great personality! Their professional demeanor, attention to detail, and exceptional service is what made our purchase experience delightful. Dr. T is so very knowledeable in his field of the digital age! What a funny guy! We did not leave Lexus of Kansas City having any questions or wondering if we had done the right thing. We would also like to thank you for your visit with your sweet little daughter offering ice cream sandwiches not only to us, but the staff and other customers in the dealership. We will be back! Moe & Brenda Ryan More
Great experience, Adrian was awesome, very knowledgeable, pleasure to work with, amazing staff from start to finish. Will definitely recommend and come back for future business pleasure to work with, amazing staff from start to finish. Will definitely recommend and come back for future business More
Been going to Hendrick Lexus for many years and it’s never a disappointment. Craig surpassed my expectations. His follow through was exemplary from beginning to end. Surprised and elated with the tan never a disappointment. Craig surpassed my expectations. His follow through was exemplary from beginning to end. Surprised and elated with the tank of gas as well. More
Brian and the Hendrick Lexus staff have always been professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. professional. I wouldn’t service my car anywhere else. The care was fast, courteous, and efficient. More
Brian Veal is the best. Brian goes above and beyond is his professionalism and making sure you are happy and taken care of while you're at Hendricks. his professionalism and making sure you are happy and taken care of while you're at Hendricks. More
We just bought our 5th car from Hendrick Lexus & Superior Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, w Lexus (bought by Hendrick) -- 3 new & 2 pre-owned. We have had a great experience each time. While we knew they were a great place to buy new cars, we never thought to buy a pre-owned car there until we were on the hunt for a car for a grandchild & were near Hendrick Lexus. The experience compared to any other purchase of a pre-owned vehicle was outstanding. When you drive your car off the lot, you know Hendrick Lexus will stand behind it. Even on a car not certified, Hendrick gave us a 3.000 mile or 3-month warranty, something no other dealer would offer. We did not need to use it, of course, because we had the assurance that they had truly checked the car over & were not sending our grandchild away with an unsafe, unmaintained piece of junk. The prices were great. We believe we would have probably paid more for the same thing elsewhere. They will work with you to give you what you need. More
Hendrick Lexus was the best car buying experience. Kevin Lester treated me with respect and is exactly how a car salesperson should act. Hendrick Lexus of KC is the perfect place to buy a car. I will alwa Lester treated me with respect and is exactly how a car salesperson should act. Hendrick Lexus of KC is the perfect place to buy a car. I will always start my car buying experience from this dealership. More
I had to bring my RX 350 in for service and had an exceptional experience. Brian Veal was my service advisor and he was so friendly and helpful. He communicated with me every step of the way by text a exceptional experience. Brian Veal was my service advisor and he was so friendly and helpful. He communicated with me every step of the way by text as well as phone. The text option was incredibly helpful for quick communication as I'm not always available by phone. Todd Wayman was my technician and I thought the video he sent following his inspection was very helpful and easy to understand, showing all needed repairs and why. The valet service is great! They pickup and deliver, it couldn't have been easier. Overall my service experience was terrific! I absolutely will continue to have Brian and Todd take care of all my service needs. Top notch! More
Total trust and support for Brian Veal and his team at Hendrick Lexus. Always prompt and professional service and at reasonable prices to assure total satisfaction. Hendrick Lexus. Always prompt and professional service and at reasonable prices to assure total satisfaction. More