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Hendrick Lexus Kansas City
Merriam, KS
915 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 915 reviews
September 08, 2020
We live over 2 hours away from Hendrick Lexus. It was well worth the trip. Thomas Nielson was wonderful to work with, there was no pressure, he was professional and took great care of us. He made sure well worth the trip. Thomas Nielson was wonderful to work with, there was no pressure, he was professional and took great care of us. He made sure our new car was detailed, the gas tank was full and ready to go for our trip home. Thanks Thomas for putting the fun back into buying a car!! I would also like to thank Reggie Chapman for getting the paperwork completed in such a timely fashion. We haven't been car shopping for a long time and I would like to thank everyone for making this such a great experience. More
by kaw3021
Employees Worked With
Thomas Nielson, Reggie Chapman
September 06, 2020
I want to thank Adrian Rivera, Chetan Sampat, Ramon Conway and Antonio Jacobo, for their great customer service and helping make buying a car so stress free and the process as smooth as possible. Adri Conway and Antonio Jacobo, for their great customer service and helping make buying a car so stress free and the process as smooth as possible. Adrian called as soon as I inquired on a vehicle, as well as accommodated my family's schedule without hesitation. They all went above and beyond in making this purchase happen. I have never been to a dealership that takes such great care of their guests, and feel like Hendrick Lexus will forever be my number one choice for purchasing cars especially if the great staff continues to do what they do. Thanks again everyone! More
by BM
Employees Worked With
Adrian Rivera, Ramon Conway, Antonio Jacobo, Chetan “Cheeto” Sampat
September 04, 2020
My experience was outstanding as per usual. Becky provides great customer service and always takes great care of me. I appreciate the ease of having my car serviced. provides great customer service and always takes great care of me. I appreciate the ease of having my car serviced. More
by Hilarysnow11
Employees Worked With
Becky Voyles
September 03, 2020
The service was excellent,!! Brian is very professional, courteous and prompt. The loan vehicle was clean. My vehicle was washed and even the gas tank was topped for me to drive long distance. courteous and prompt. The loan vehicle was clean. My vehicle was washed and even the gas tank was topped for me to drive long distance. More
by Deepak
Employees Worked With
Brian Veal
September 02, 2020
Hendrick Lexus has always done an excellent job from start to finish. This includes both sales and service. Joel O’Fallon MO-Four time Lexus owner start to finish. This includes both sales and service. Joel O’Fallon MO-Four time Lexus owner More
by wrightjoel0
Employees Worked With
Brian
September 01, 2020
I’ve been dealing with Hendrick Lexus for nearly 20 years. They are fair, up-front and their people are very service oriented. I just visited their service department for repair of a couple of rare rec years. They are fair, up-front and their people are very service oriented. I just visited their service department for repair of a couple of rare recall items, and the service was as special as ever. More
by sjennings45
Employees Worked With
Brad Sheldon
August 28, 2020
I have bought 5 Lexuses over the years and I am extremely happy with the service. The service team is great. They take pride in their work. happy with the service. The service team is great. They take pride in their work. More
by janekenney34
Employees Worked With
Justin Combs, Chetan “Cheeto” Sampat
August 26, 2020
Alexai Dowell is top notch!! He is professional and extremely knowledgeable about the Lexus product. My experience at Hendrick Lexus was exceptional and I would highly recommend without reservation to extremely knowledgeable about the Lexus product. My experience at Hendrick Lexus was exceptional and I would highly recommend without reservation to my friends and family. More
by RichR
Employees Worked With
Alexai Dowell, Chetan “Cheeto” Sampat
August 22, 2020
Asma and her team at Hendrick Lexus in Merriam did an amazing job in getting our RX 350. It’s a painless process. Great Job Ashma- I will certainly call you on my next purchase again. You have a positive amazing job in getting our RX 350. It’s a painless process. Great Job Ashma- I will certainly call you on my next purchase again. You have a positive attitude and willing to work with customer in meeting their goal. You have out of the box idea that helps out customers and it’s a win win scenario for both of us. Keep up your ethical professionalism towards work, customers like me appreciate that... More
by Nay
Employees Worked With
Asma Aljaber, Chetan “Cheeto” Sampat
August 22, 2020
Maintenance This is a waste of time. No nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnLexus Kansas City dchristie2 "Lexis rocks" Everyone at Hendrick's Lexus is This is a waste of time. No nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnLexus Kansas City dchristie2 "Lexis rocks" Everyone at Hendrick's Lexus is so nice and great to work with. Just bought an RX 350 and LOVE it. Highly recommend buying a car with them. Employees dealt with: Anthony Jacobo yelenagv "Great communication, smooth out of state transaction" Bought a used Certified Lexus From Asma. Had an excellent experience, great communication and attention to detail, since I was an out of More
by LGBolton
Employees Worked With
Brian Veal
