Hendrick Lexus Kansas City

Knowledgeable Service representative Ramon has been standing by and answering all the questions I have had. I had quite a few things going on with my vehicle that needed repaired. Came to look at the standing by and answering all the questions I have had. I had quite a few things going on with my vehicle that needed repaired. Came to look at the deal, went back home in brand new Lexus. Professional handling of all the steps. Very friendly! Not Pushy in the slightest best decision I made. Ramon was so helpful in this process and I will continue working with him in the future! More

Ramon is exceptional. Honest and extensive explanations of what was checked, repaired, and/or may need attention in the future. Outstanding service from him. Honest and extensive explanations of what was checked, repaired, and/or may need attention in the future. Outstanding service from him. More

BRIAN IS AMAZING. HE ALWAYS HANDLES MY CAR WITH CAR AND ATTENTION AND IS VERY PROFESSIONAL. HE IS HONEST AND PROFESSIONAL!! HE ALWAYS HANDLES MY CAR WITH CAR AND ATTENTION AND IS VERY PROFESSIONAL. HE IS HONEST AND PROFESSIONAL!! More

Brian Veal does an exemplary job. Straight forward counsel. Reasonable in price. Friendly. Service is excellent. Straight forward counsel. Reasonable in price. Friendly. Service is excellent. More

Excellent dealership, great service and customer experience. I would definitely recommend Hendrick Lexus for purchasing a car or for service. experience. I would definitely recommend Hendrick Lexus for purchasing a car or for service. More

Brian Veal always goes above and beyond taking care of my service needs. Brian explains everything that needs to be done. service needs. Brian explains everything that needs to be done. More

Brian Veal is absolutely wonderful to work with and his entire team work together to get everything completed in a timely manner...”Thank-you” entire team work together to get everything completed in a timely manner...”Thank-you” More

Just completed our purchase of a 2024 GX 550 and Michael Rodriguez made the process simple and painless! Been waiting for almost a year for the new GX; even had a deposit on one but it was not exactly the Rodriguez made the process simple and painless! Been waiting for almost a year for the new GX; even had a deposit on one but it was not exactly the color and package we hoped for. Mike called with info on a perfect GX 550 that became available, and we were able to close the deal the next morning with no hassle or headache. Hendrick did not try to nickel and dime us or play any of the typical and expected high pressure dealership games. I have high hopes our new Lexus lives up to its quality and dependability reputation because I look forward to working with Hendrick and Mike again! More

The service center is very well managed. I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for t I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for the past several years now. The customer service, communication and working close as a team with others is unmatched. Thank you. Sam Butler More

Brian has excellent customer service and always responds to me quickly when I have an issue. He gets me in quickly to get my service appointment. to me quickly when I have an issue. He gets me in quickly to get my service appointment. More