Hendrick Lexus Kansas City
Merriam, KS
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Brian has always answered all of my concerns and questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been ov questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been over the years. Howard Jacobson More
Best service, nicest people, don’t push services, loaners always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% More
I absolutely love the expertise and knowledge that my service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy Lexus. #LoveMyJen. More
Had to take my car in to get serviced meet with Ramon Conway told me when to the car will be ready and it was done on time. Definitely will be back. Conway told me when to the car will be ready and it was done on time. Definitely will be back. More
Ramon in service was great. Brought my car in for an inspection and he made sure everything went smoothly. He’s wonderful to work with. Brought my car in for an inspection and he made sure everything went smoothly. He’s wonderful to work with. More
Ramon C in service was phenomenal. I came in for an oil change and he was very polite and helpful and made sure I was all taken care of I came in for an oil change and he was very polite and helpful and made sure I was all taken care of More
While everyone is good at the dealership, Craig Rossman always seems to look out for my interest and make recommendations about saving money on service. I appreciate him! always seems to look out for my interest and make recommendations about saving money on service. I appreciate him! More
Jen Tracy and everyone on her team were outstanding! They always provide great customer service and only do the work that’s necessary. I highly recommend them for any work on your vehicle! They always provide great customer service and only do the work that’s necessary. I highly recommend them for any work on your vehicle! More
Jen Tracy has been our advisor for many years and always provides excellent service. She has taken care of every need we’ve ever had regarding the 7 Lexus vehicles I have owned. Her response is always immed provides excellent service. She has taken care of every need we’ve ever had regarding the 7 Lexus vehicles I have owned. Her response is always immediate and she takes care of everything I need. I highly recommend her and Hendrick Lexus. More