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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
952 Reviews
Call Dealership (855) 284-0945
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6935 W. Frontage Road

Merriam, KS

66203

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Showing 952 reviews

October 28, 2024

we endedup buying a car from Peter Clark. He did a great job finding us the right car. I will call him next time I need a car. More

by Graig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
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Nov 01, 2024 -

Hendrick Lexus Kansas City responded

Graig, thanks for your praise and kind comments about our team.

October 18, 2024

It's always a pleasure working Brian Veal. Always make you feel comfortable. He explains all the work being done. More

by Suem411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Suem411, we're glad to hear you enjoyed your visit.

October 16, 2024

Brian went above and beyond to help. He was responsiveness and supportive. I highly recommend Lexus in Miriam. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Ellen, we really appreciate your feedback!

October 09, 2024

They are simply the best in the business! They always take care of me, and I wouldn't go anywhere else. Brian Veal is an EXCELLENT service advisor!! You couldn't ask for a more knowledgeab More

by patmartin1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Oct 13, 2024 -

Hendrick Lexus Kansas City responded

Patmartin1050, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

October 08, 2024

Service advisor Craig Rossman was very efficient,courteous gave complete explanation of appointment and work was one as promised. More

by weldonwilhoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig rossman 5 stars., Chetan “Cheeto” Sampat
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Oct 13, 2024 -

Hendrick Lexus Kansas City responded

Weldonwilhoit, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

October 05, 2024

The technicians and my advisor Brian, are the best! ! I truly appreciate their honesty and doing all they could to resolve my issue. I have been coming here for years and will continue to!!! More

by carla.utterback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Oct 12, 2024 -

Hendrick Lexus Kansas City responded

Carla.utterback, we're happy to hear you had such a positive experience with our team!

October 03, 2024

I have worked withBrian for several years. He is always very personable great to work with More

by brian.watts07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Oct 06, 2024 -

Hendrick Lexus Kansas City responded

Brian.watts07, thanks for your praise and kind comments about our team.

October 03, 2024

Excellent service always! Brian Veal is by far the best Service Advisor we’ve ever had!!! 5 Stars! More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
Oct 06, 2024 -

Hendrick Lexus Kansas City responded

Lenny, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

October 02, 2024

Jen Tracey exceptional Customer Service, always goes above and beyond of what is expected of her. More

by glandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracey, Chetan “Cheeto” Sampat
Report | Print
Oct 06, 2024 -

Hendrick Lexus Kansas City responded

Glandry, we really appreciate your positive review!

September 30, 2024

Great people and service. Jen is always helpful and pleasant to work with each visit. More

by Jason.inskeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Report | Print
Oct 05, 2024 -

Hendrick Lexus Kansas City responded

Jason.inskeep, it's experiences like yours that really keep us motivated!

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