Hendrick Lexus Kansas City

My water pump was about to go out and Nick Hernandez worked me right in provided me with a loaner and the work was excellent and am I am now back on the road worked me right in provided me with a loaner and the work was excellent and am I am now back on the road More

Great communication and very efficient. Very good and clean environment with ease at getting in and out in an timely manner. Excellent work overall. Highly recommend clean environment with ease at getting in and out in an timely manner. Excellent work overall. Highly recommend More

Bought a 2013 ES300 from Hendrick Lexus KC last week from Mo, it was an overall great experience. It was raining the day I bought it and I could not hear the serpentine belt that needed replaced. I took it i Mo, it was an overall great experience. It was raining the day I bought it and I could not hear the serpentine belt that needed replaced. I took it in to have it looked at, pretty certain what the issue was, I spoke with Jen Tracy and then with Terry Foglesong about getting this resolved. They both have been extremely helpful in getting this issue resolved, completely taking care of everything! I have worked with Jen in the past for all the maintenance on my wife's 2015 RX, she is always so helpful and provides excellent custom service! More

Great service and quality people to help you. Would do business again with them business again with them More

My RX350 recently had a water pump leakage and heated up last Monday. Mr. William Steinger helped me to get the car fixed to the tip top shape as well as giving me loaner car for two days. I was very impres last Monday. Mr. William Steinger helped me to get the car fixed to the tip top shape as well as giving me loaner car for two days. I was very impressed with his level of customer service, professionality and caring. I recommend Hendrick Lexus dealership as well as Mr. William Steinger to all my family and friends.👌🏻👌🏻 More

Jen Tracy is always accommodating and helpful. Her attention to detail is appreciated and I know I can count on her to handle anything I send her way! attention to detail is appreciated and I know I can count on her to handle anything I send her way! More

Willie Steineger is always professional and respectful when he services our RX and SC when he services our RX and SC More

Willie is always professional and prompt in the service department. A big part of the experience for sure. department. A big part of the experience for sure. More

Jen Tracy provides the best service I have ever experienced at a dealership! Makes the process easy and worry free. experienced at a dealership! Makes the process easy and worry free. More

I was helped by Jenny Tracy, she was friendly, professional and happy to answer all of my questions to the best of her knowledge. She helped made my experience fantastic! professional and happy to answer all of my questions to the best of her knowledge. She helped made my experience fantastic! More