Hendrick Lexus Kansas City
Merriam, KS
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Brian is very knowledgeable, friendly, and efficient! The dealership is clean and accommodating. The service has been great so far! I recommend It! Thank you! dealership is clean and accommodating. The service has been great so far! I recommend It! Thank you! More
Very professional, knowledgeable, and thorough. Wonderful experience! We have not had a car buying experience like this before. It was a positive rather than negative experience and not a lot of Wonderful experience! We have not had a car buying experience like this before. It was a positive rather than negative experience and not a lot of waiting. More
Just purchased our vehicle here. They were fast and helpful. They also did not call or text me as many times as the other dealers that I was looking at vehicles at. helpful. They also did not call or text me as many times as the other dealers that I was looking at vehicles at. More
Peter was very helpful in our selection. He provided an excellent overview of the various models we reviewed and went above and beyond in ensuring that we got the car with the features we wanted as well as excellent overview of the various models we reviewed and went above and beyond in ensuring that we got the car with the features we wanted as well as the color. Overall, he made the process very low stress and enjoyable. More
Justin was my service advisor and he helped make it a very good experience. He communicated clearly, the service team turned around my vehicle quickly, the loaner was great - everything was just right. very good experience. He communicated clearly, the service team turned around my vehicle quickly, the loaner was great - everything was just right. Delivering service and a good experience in a pandemic isn't easy, but, the team really nailed it It was our first service experience with the dealership since purchasing the car in March and it exceeded expectations. More
It took me awhile to get back into the Service department because they were super busy. However, I did, I was greeted very professionally by Adam and my service was excellent. He told me how long it would because they were super busy. However, I did, I was greeted very professionally by Adam and my service was excellent. He told me how long it would be and it was about that exact amount of time for me to wait. In the meantime, Adam had emailed me his contact information for that service apt and future appointments for me to reach out to him. More
Lexus is always helpful and Ramon is exceptionally great at communication. As soon as my car is ready, he messages me and even sent me a video of the inspector inspecting my car! As always, thanks. at communication. As soon as my car is ready, he messages me and even sent me a video of the inspector inspecting my car! As always, thanks. More
They have always been helpful and courteous when I talk with them answer all my questions and help me out making a decision that is right for me! with them answer all my questions and help me out making a decision that is right for me! More
Great service experience! Jen Tracy service representative spent extra time explaining how I might save some tread on my tires. I also enjoyed the thorough video inspection from Technician Ryan representative spent extra time explaining how I might save some tread on my tires. I also enjoyed the thorough video inspection from Technician Ryan Dutro. What a great team! More
Easy to sch., quality work, friendly service, great loaner car, on time service. Whole team makes your stay a good one. Very nice lounge to visit. loaner car, on time service. Whole team makes your stay a good one. Very nice lounge to visit. More