
Hendrick Lexus Kansas City
Merriam, KS
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Craig Rossman Wes responsive and great in providing service to me today (with my 350ES 2018 Lexus. He walked through the need to replace my wipers easily and well service to me today (with my 350ES 2018 Lexus. He walked through the need to replace my wipers easily and well More
EXCELLENT SERVICE DEPARTMENT. From the service manager ( Chris Clark ) to the technicians and specialists they have this department running perfectly. Brain Veal is fantastic too. Chris Clark ) to the technicians and specialists they have this department running perfectly. Brain Veal is fantastic too. More
Hendrick Lexus meets my needs and keeps me updated on needed service. Brian Veal is very accommodating for service needed and for scheduling my car for service. needed service. Brian Veal is very accommodating for service needed and for scheduling my car for service. More
Had a wonderful experience here. The staff has been incredibly helpful and sweet. I never thought I would be able to drive such an amazing and luxurious car until I came to Hendrick. Asma has been very incredibly helpful and sweet. I never thought I would be able to drive such an amazing and luxurious car until I came to Hendrick. Asma has been very helpful and I could honestly not thank her enough! More
Willie Steineger is a Great service consultant and I recommend this service department above all others!!! Always professional and will whatever in his power to help me when I need my car serviced. recommend this service department above all others!!! Always professional and will whatever in his power to help me when I need my car serviced. More
Every service visit has been a great experience at this dealership and my service rep Brian Veal is my go-to professional whenever I need to get work done on my vehicle. He’s always prompt, helpful and ver dealership and my service rep Brian Veal is my go-to professional whenever I need to get work done on my vehicle. He’s always prompt, helpful and very accommodating especially since I travel from Fort Riley for services. Stellar service throughout. 10/10 recommend More
Jen Tracy was a great help to me when having my GS 350 serviced. She was on time, did exactly what she said she would do when she said she would do it; is very knowledgeable about these cars, which I hav serviced. She was on time, did exactly what she said she would do when she said she would do it; is very knowledgeable about these cars, which I have been driving since the late 90's; and I will seek her out the next time one of our Lexus vehicles needs help, which, as one would expect, isn't often. Jen, thank you. More
Responsive, courteous and quality service. Craig, my service advisor was very helpful. All the team members are friendly and helpful. The dealership is attractive and clean and the waiting area is ver service advisor was very helpful. All the team members are friendly and helpful. The dealership is attractive and clean and the waiting area is very comfortable! The car wash after service is a big plus. A great experience. More