Hendrick Lexus Kansas City

Bought our first Lexus. The entire team at Hendricks is easy to deal with from our first time in the dealership and through the entire process. Asma knows her product but more importantly, if she didn't k easy to deal with from our first time in the dealership and through the entire process. Asma knows her product but more importantly, if she didn't know an answer she said so. She then found the answer instead of trying to BS us like many sales people. More

Brian Veal has always provided great service and is honest and transparent in talking through the repairs and service items with me. Also does a great job of following up. honest and transparent in talking through the repairs and service items with me. Also does a great job of following up. More

Kept me informed exceeded my expectations. The service was fast and returned a clean washed car. I really liked the video from service technician stating what was needed.. Cost of battery was higher than was fast and returned a clean washed car. I really liked the video from service technician stating what was needed.. Cost of battery was higher than expected since bought from Lexus less than five years ago. More

Hendrick Lexus has always provided me with a positive experience. Brian Veal goes the extra mile for me and always makes sure I get a fair deal on service and gets it done quickly. He is extremely kno experience. Brian Veal goes the extra mile for me and always makes sure I get a fair deal on service and gets it done quickly. He is extremely knowledgeable and does an excellent job of explaining any work that needs to be done. I highly recommend both Brian and the Hendrick dealership. More

My experience at Lexus dealership is always positive. Great service all the time. Jenifer Tracy always polite and helpful. She really care about her customers. Great service all the time. Jenifer Tracy always polite and helpful. She really care about her customers. More

Service personnel have been invariably excellent. The dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity fe dealer's use of technology, messaging, service videos, electronic contracts, show them to be innovative and responsive. All their service activity feels to be centered on the customer's satisfaction. More

Jen Tracy goes above and beyond to achieve customer satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! satisfaction. She is the most truthful and knowledgable service associate I have had the pleasure of dealing with thus far. Thanks Jen! More

Nick Hernandez is exceptional. One of the most courteous, professional and educated service consultants i have ever dealt with. Hendrick is a top quality service department. thanks courteous, professional and educated service consultants i have ever dealt with. Hendrick is a top quality service department. thanks More

Jen Tracy is a phenomenal service person. She always goes above and beyond to take care of us any questions are answered thoroughly and with great patience. goes above and beyond to take care of us any questions are answered thoroughly and with great patience. More

Tracy was efficient, helpful and polite. Tracy took care of my check-in quickly and volunteered to help me get a car pick-up for my next visit. of my check-in quickly and volunteered to help me get a car pick-up for my next visit. More