Hendrick Lexus Kansas City

I just bought my Lexus, and after 3 weeks of driving, a rock hit the windshield and cracked it. Jen Tracy worked with me and my insurance company to get a factory windshield and calibration from Lexus. I rock hit the windshield and cracked it. Jen Tracy worked with me and my insurance company to get a factory windshield and calibration from Lexus. I could not have done all this without her help. I have been working with her for my last Lexus, also. She is the reason I keep buying a Lexus, other than they a fantastic cars!!!! Jen is a joy to work with!!!! More

Brian is a great person to work with, he always returns calls promptly and cares about his customers. I really appreciate the video text of what is done to my Lexus. calls promptly and cares about his customers. I really appreciate the video text of what is done to my Lexus. More

Excellent service. Always accommodating with or without an appointment. Comfortable lounge area with snacks and drinks. an appointment. Comfortable lounge area with snacks and drinks. More

Jen Tracy’s customer service is outstanding! She is very accommodating and does a great job explaining things! accommodating and does a great job explaining things! More

Fast, efficient service! They even wash your car! Brian veal is the best, he takes great care in his work! veal is the best, he takes great care in his work! More

I am happy with the way Brian and Lexus take care of me. Very professional and I feel like the work I have done is great and the customer service is always wonderful. Very professional and I feel like the work I have done is great and the customer service is always wonderful. More

I had very good experience. Veal Brian Is excellent. I’m I had very good experience. Veal Brian Is excellent. I’m glad he takes care of my Car. Very professional, has lot of knowledge. I had very good experience. Veal Brian Is excellent. I’m glad he takes care of my Car. Very professional, has lot of knowledge. More

Hendrick Lexus a is first class dealership! They really take care of their customers from sales to service they are second to none. take care of their customers from sales to service they are second to none. More

Craig Rossman was excellent. I just had 90K service. Craig was informative and very knowledgeable. I liked working with him and will ask for him for my next service appointment. Appreciate it. Polly Po Craig was informative and very knowledgeable. I liked working with him and will ask for him for my next service appointment. Appreciate it. Polly Powers More

Had service today and Craig Rossman exceeded my expectations. Friendly, helpful and informative. Thank you! expectations. Friendly, helpful and informative. Thank you! More