Hendrick Lexus Kansas City

They always try to please the customer regardless of if it is a no-charge fix or a regular expensed repair. They do their best to keep to your appointment time or work you in do to unplanned needs. William it is a no-charge fix or a regular expensed repair. They do their best to keep to your appointment time or work you in do to unplanned needs. William Steineger always makes sure there is a loaner if needed. More

Always keeping me up to date on my maintenance. Friendly and never forces any services unless necessary. This is important to me as a woman. We always hear about being taken advantage of things we don’t kno and never forces any services unless necessary. This is important to me as a woman. We always hear about being taken advantage of things we don’t know about when it comes to cars. So it’s nice to have a full chart of what’s necessary to keep my car in good health! More

Service was very professional. All personal were extremely friendly. Hendrick’s Lexus aways do a great job at serving my car extremely friendly. Hendrick’s Lexus aways do a great job at serving my car More

Craig is very knowledgeable and kept me informed about the progress of the maintenance. I was done in the estimated timeframe. the progress of the maintenance. I was done in the estimated timeframe. More

Jen is amazing!! She is professional, friendly, helpful, gives great attention to detail, and goes above and beyond!! So grateful for her great assistance in caring for my vehicle!! gives great attention to detail, and goes above and beyond!! So grateful for her great assistance in caring for my vehicle!! More

Excellent service always! Jen really always take great care of me. Highly recommend her and this dealership! care of me. Highly recommend her and this dealership! More

This out of towner (California) went in for a 10,000 mile service. I was met by Craig Rossman who gave me a mini tour of the dealership and made me feel comfortable in general. Adam ? performed a detailed service. I was met by Craig Rossman who gave me a mini tour of the dealership and made me feel comfortable in general. Adam ? performed a detailed inspection which he recorded and narrated. This is an excellent dealership which I wouldn't hesitate to visit again for future servicing. More

Excellent customer service skills, extremely knowledgable, worked issues, found solutions and did research to answer my questions and helped find discounts. Jenny is outstanding and a valuable knowledgable, worked issues, found solutions and did research to answer my questions and helped find discounts. Jenny is outstanding and a valuable asset to Hendrix More

My service rep, Jen Tracy, has the most amazing attitude and work ethic. She is always pleasant, caring and makes sure all of my service questions are answered. and work ethic. She is always pleasant, caring and makes sure all of my service questions are answered. More

Willie is a great service consultant. He’s very knowledgeable, and makes sure to go above, and beyond, for the customer. knowledgeable, and makes sure to go above, and beyond, for the customer. More