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Hendrick Lexus Kansas City

Merriam, KS

Overview
Reviews
Vehicles
5.0
978 Reviews
Call Dealership (855) 284-0945
View Awards

6935 W. Frontage Road

Merriam, KS

66203

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Showing 978 reviews

September 29, 2021

Excellent service. Always accommodating with or without an appointment. Comfortable lounge area with snacks and drinks. More

by Kimford62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Report | Print
Sep 30, 2021 -

Hendrick Lexus Kansas City responded

Hi Kimford62, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

September 28, 2021

Jen Tracy’s customer service is outstanding! She is very accommodating and does a great job explaining things! More

by Mtreeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Report | Print
Sep 29, 2021 -

Hendrick Lexus Kansas City responded

Mtreeves, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2021

Fast, efficient service! They even wash your car! Brian veal is the best, he takes great care in his work! More

by wp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Sep 23, 2021 -

Hendrick Lexus Kansas City responded

Hi Wp, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

September 21, 2021

I am happy with the way Brian and Lexus take care of me. Very professional and I feel like the work I have done is great and the customer service is always wonderful. More

by Mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Report | Print
Sep 23, 2021 -

Hendrick Lexus Kansas City responded

Mike, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

September 20, 2021

I had very good experience. Veal Brian Is excellent. I’m I had very good experience. Veal Brian Is excellent. I’m glad he takes care of my Car. Very professional, has lot of knowledge. More

by Shenvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Jones, brought my car home
Report | Print
Sep 21, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2021

Hendrick Lexus a is first class dealership! They really take care of their customers from sales to service they are second to none. More

by Pete Peoples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Sep 21, 2021 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

September 18, 2021

Craig Rossman was excellent. I just had 90K service. Craig was informative and very knowledgeable. I liked working with him and will ask for him for my next service appointment. Appreciate it. Polly Po More

by powers1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman , Chetan “Cheeto” Sampat
Report | Print
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

Hi Powers1130! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 17, 2021

Had service today and Craig Rossman exceeded my expectations. Friendly, helpful and informative. Thank you! More

by C Schick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat
Report | Print
Sep 20, 2021 -

Hendrick Lexus Kansas City responded

C Schick, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Craig Rossman took care of servicing my Lexus. He & his team did a great job! I highly recommend Hendrick Lexus. More

by BOW21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Report | Print
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Bow21, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2021

The dealership is beautiful and gives first class service. I am always pleased with the treatment I get at Hendricks. I feel like I am in good hands More

by drkkeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal , Chetan “Cheeto” Sampat
Report | Print
Sep 17, 2021 -

Hendrick Lexus Kansas City responded

Drkkeenan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City. Feel free to reach out to us if you need anything. Have a wonderful day.

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