Hendrick Lexus Kansas City

This dealership provides top tier service! I brought my car in for a sunroof repair. They offered options and fixed it in the same day. I worked with Craig Rossman - excellent customer service!! car in for a sunroof repair. They offered options and fixed it in the same day. I worked with Craig Rossman - excellent customer service!! More

We purchased our new 2022 Lexus RX350 last week and had a great experience at every step in the process. Sales associate Alexai Dowell and the management team went above and beyond to make sure the experienc great experience at every step in the process. Sales associate Alexai Dowell and the management team went above and beyond to make sure the experience and the vehicle were the best. I had been servicing a Toyota at this location also prior to trading it, because they do excellent maintenance in the service department. More

The Hendrick Service Dept continues to insert new life in our old vehicle!!! We would not take it to any other place than here - where we originally purchased it. our old vehicle!!! We would not take it to any other place than here - where we originally purchased it. More

Hendrick Lexus of Kansas City is a great place to have your service work done. Always very efficient, friendly and thorough. your service work done. Always very efficient, friendly and thorough. More

Brian is very responsive and helpful. Process was smooth and hassle free. Loaner cars are extremely convenient and easy to arrange. Thanks! and hassle free. Loaner cars are extremely convenient and easy to arrange. Thanks! More

Craig Rossman at Hendrick Lexus, Kansas City was my service technician when I took my car in for the 20,000 mile check up. He was very nice and informative. He gave me a few tips about the car and ma service technician when I took my car in for the 20,000 mile check up. He was very nice and informative. He gave me a few tips about the car and made sure it was washed and shined before I left. I recommend him and the Hendrick Lexus Dealership he represents. More

Craig Rossman at Hendrick Lexus, Kansas City is my Service Consultant. I just had my first visit for routine maintenance and he was excellent. He took the time to explain everything to me AND show me Service Consultant. I just had my first visit for routine maintenance and he was excellent. He took the time to explain everything to me AND show me around so I would be familiar with the center. If you can pick, PICK CRAIG! More

I had a great experience with Crqaig Rossman. He advised me that I didn't need an oil change I had requested because my vehicle only needs one every 10,000 miles or once a year (a hybrid). He then recommen me that I didn't need an oil change I had requested because my vehicle only needs one every 10,000 miles or once a year (a hybrid). He then recommended a brake bleed. I appreciated his honesty. More

Service is always excellent at either Hendrick that I have used for repairs/maintenance. Craig goes that extra mile to give a special touch to the service he provides. I appreciate it! have used for repairs/maintenance. Craig goes that extra mile to give a special touch to the service he provides. I appreciate it! More

Craig Rossman and the team at Hendricks took great care of me and my daughter’s car. Thanks!!! of me and my daughter’s car. Thanks!!! More