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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

August 26, 2024

Robert Cheng in service is the best. I followed him from when he worked at Toyota. More

by Rustam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Aug 31, 2024 -

Hendrick Lexus Kansas City responded

Rustam, we are glad we could help!

August 22, 2024

We have been watching for an available Lexus PHEV and found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were go More

by matwood7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Jimenez & support team
Aug 24, 2024 -

Hendrick Lexus Kansas City responded

Matwood7, we are so happy to read such a great review about Hendrick Lexus Kansas City!

August 19, 2024

Ramon Conway and his team at Hendrick Lexus Kansas City are the best in the business. Time and time again his team services my vehicles and keeps them in phenomenal shape. If anyone reading this is needing More

by Kendra P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 23, 2024 -

Hendrick Lexus Kansas City responded

Kendra P, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

August 16, 2024

I have had all of my repair work done at Hendrick Lexus Kansas City for few years now. Ramon Conway has always given excellent service advice and I appreciate that he is always available when I need assist More

by MikeWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 23, 2024 -

Hendrick Lexus Kansas City responded

Mikewilliams, reviews like this give us motivation and help us ensure we provide high-quality care.

August 16, 2024

This service department is the best in K. C.!! Ramon always find a way to get me in for service, even though I'm always contacting them on last minute notices. Ramon is amazing, and the dealer More

by Emma Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Aug 23, 2024 -

Hendrick Lexus Kansas City responded

Emma Moore, it's experiences like yours that really keep us motivated!

August 03, 2024

We’ve bought two Lexus SUVs at Hendricks. Everyone we have had contact with has been kind, courteous and knowledgeable! More

by morrdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 07, 2024 -

Hendrick Lexus Kansas City responded

Hello Morrdeb, we appreciate you taking the time to leave us this feedback.

August 01, 2024

Harper was extremely professional and not pushy at all, I’ve been looking for a GX550 Overtrail and I’ll be buying from him, he knew a lot more than the people up north right off the top of his head, horse More

by Tyler M
Recommend Dealer
Yes
Employees Worked With
Harper Diefendorf
Aug 01, 2024 -

Hendrick Lexus Kansas City responded

Hi Tyler M, thank you so much for your positive comments about Hendrick Lexus Kansas City!

August 01, 2024

Went to hendrick lexus to find a new car for my mom. We ran In to Peter Clark in the parking lot. We would recommend working with Peter. More

by Tony Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Aug 01, 2024 -

Hendrick Lexus Kansas City responded

Tony Clark, we're glad to hear you enjoyed your visit.

July 30, 2024

Fabulous. They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier More

by gmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal. Great guy
Aug 01, 2024 -

Hendrick Lexus Kansas City responded

Gmorrow, thank you for the high star rating!

July 29, 2024

Ryan was great to work with! He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase More

by Haley Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 30, 2024 -

Hendrick Lexus Kansas City responded

Haley Lucas, we are glad we could help!

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