Hendrick Lexus Kansas City

Jen is the best! I have totally relied on her opinion and expert advise for several years. She is honest and upfront with me on what has to be done to my car. She I have totally relied on her opinion and expert advise for several years. She is honest and upfront with me on what has to be done to my car. She has always been very professional and committed to ensuring i am taken care of. She will be the reason that my new car next year will be a Lexus due to her great service. More

Great dealership, they always take care of my needs. Their service department is top notch, Jen Tracy has been my service advisor for 3 years now and is amazing. Their service department is top notch, Jen Tracy has been my service advisor for 3 years now and is amazing. More

I love my Lexus and It’s because of my service representative Jen Tracy! Very knowledgeable,prompt and most importantly trustworthy! Bob Watson representative Jen Tracy! Very knowledgeable,prompt and most importantly trustworthy! Bob Watson More

Talk about efficient! They do a great job and Brian is always willing to answer any questions I have. They do a great job and Brian is always willing to answer any questions I have. More

Our sales representative was Ruth. She has a personality that lights up the room. Her professionalism, knowledge and courtesy guided us in the direction of the perfect vehicle for our She has a personality that lights up the room. Her professionalism, knowledge and courtesy guided us in the direction of the perfect vehicle for our needs. We have a Toyota Sequoia so we’re very familiar with excellent quality from this manufacturing family and the Lexus 300 ESH will be no exception. Ruth, keep up the sales excellence, Mr Hendricks will be rewarding you very soon we just know it! More

Brian Veal was professional and courteous as always. He handled my service and my questions that I had. He handled my service and my questions that I had. More

Really great experience, not use to that from other dealers. Ramon was outstanding in service he was straight forward and no extra up sales. Just great service and quick turn around. 5 stars from me dealers. Ramon was outstanding in service he was straight forward and no extra up sales. Just great service and quick turn around. 5 stars from me More

Ramon C in service is amazing to work with. He explains everything in detail and always keeps you updated. He is very knowledgeable and helps you get over the inconvenience of your car problem He explains everything in detail and always keeps you updated. He is very knowledgeable and helps you get over the inconvenience of your car problem. Outstanding customer service More

Ramon Conway provided Excellent service, He was very friendly, knowledgeable, fair, professional, honest, thorough, accommodating and hospitable, I will continue to work with him on all my future car se friendly, knowledgeable, fair, professional, honest, thorough, accommodating and hospitable, I will continue to work with him on all my future car service needs More

Knowledgeable Service representative Ramon has been standing by and answering all the questions I have had. I had quite a few things going on with my vehicle that needed repaired. Came to look at the standing by and answering all the questions I have had. I had quite a few things going on with my vehicle that needed repaired. Came to look at the deal, went back home in brand new Lexus. Professional handling of all the steps. Very friendly! Not Pushy in the slightest best decision I made. Ramon was so helpful in this process and I will continue working with him in the future! More