Hendrick Lexus Kansas City

Willie Steineger is an amazing maintenance rep. He is conscientious, informative, and helpful. A tribute to Hendrick Lexus!! conscientious, informative, and helpful. A tribute to Hendrick Lexus!! More

I purchased my 3rd vehicle from Lexus in Merriam and I'm thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus! thrilled as the 1st time!!! Noor did an outstanding job she went above and beyond to make sure I was taken care of!!! My hat is off to Merriam Lexus!! More

We want to leave a review for Jen Tracy. We have worked with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she with Jen for many years and we can't imagine a better Service Manager than Jen. We have worked with many people in her position for decades but she is by far the best. She always knows exactly what we need and we feel like she represents us at the dealership. If you are thinking of buying a car from Hendricks Lexus, do it, and then request Jen Tracy for your Service Manager. More

Services department/Brian Veal/consultant is doing a very good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! good job taken care of my vehicle....appreciate the courtesy and honesty! Excellent customer services!!! More

Had a 50 thousand mile checkWas in at the correct time Had a 50 thousand mile check Was in at the correct time and was finished the time they would be done and even had a car wash. Very pleasant and answ Had a 50 thousand mile check Was in at the correct time and was finished the time they would be done and even had a car wash. Very pleasant and answered my questions. More

Service team was very professional and helpful, they dealt with my problem in expedited time. dealt with my problem in expedited time. More

Such a great experience at Hendrick Lexus. Fart; professional ; thorough, learned a lot about my car today ! professional ; thorough, learned a lot about my car today ! More

Everyone at the dealership is very friendly. Brian VEAL, in service, is the very best I have ever worked with. I really appreciate all he does to help me. And I LOVE that when I pick up my car it is always in service, is the very best I have ever worked with. I really appreciate all he does to help me. And I LOVE that when I pick up my car it is always so clean!! Thank you More

Brian Veal in the Service Department is who I have been dealing with the last couple of years. He's as good as it gets. dealing with the last couple of years. He's as good as it gets. More