Hendrick Lexus Kansas City

Excellent dealership, great service and customer experience. I would definitely recommend Hendrick Lexus for purchasing a car or for service. experience. I would definitely recommend Hendrick Lexus for purchasing a car or for service. More

Brian Veal always goes above and beyond taking care of my service needs. Brian explains everything that needs to be done. service needs. Brian explains everything that needs to be done. More

Brian Veal is absolutely wonderful to work with and his entire team work together to get everything completed in a timely manner...”Thank-you” entire team work together to get everything completed in a timely manner...”Thank-you” More

Just completed our purchase of a 2024 GX 550 and Michael Rodriguez made the process simple and painless! Been waiting for almost a year for the new GX; even had a deposit on one but it was not exactly the Rodriguez made the process simple and painless! Been waiting for almost a year for the new GX; even had a deposit on one but it was not exactly the color and package we hoped for. Mike called with info on a perfect GX 550 that became available, and we were able to close the deal the next morning with no hassle or headache. Hendrick did not try to nickel and dime us or play any of the typical and expected high pressure dealership games. I have high hopes our new Lexus lives up to its quality and dependability reputation because I look forward to working with Hendrick and Mike again! More

The service center is very well managed. I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for t I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for the past several years now. The customer service, communication and working close as a team with others is unmatched. Thank you. Sam Butler More

Brian has excellent customer service and always responds to me quickly when I have an issue. He gets me in quickly to get my service appointment. to me quickly when I have an issue. He gets me in quickly to get my service appointment. More

My scheduled 5000 mile maintenance went so smooth. Brian Veal in service had my car in and out in a timely manner. He was very informative on what service did during that check up. He was as friendly Brian Veal in service had my car in and out in a timely manner. He was very informative on what service did during that check up. He was as friendly as could be. It’s always a pleasant experience coming in for service at Hendricks's Lexus. More

Brian Veal is our “go to” representative at the Lexus dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, H dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, He is fun when we discuss our cars with him. Excellent service by Brian Veal! More

Brian Veil is my go to man for servicing our Lexus. He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! More

Everyone is very professional and very informative from the sales department to the service staff. the sales department to the service staff. More