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Hendrick Lexus Kansas City

Merriam, KS

5.0
981 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 981 reviews

May 19, 2022

this dealership has always provided top shelf service for any of our Lexus vehicle needs. Great people, great service, More

by ddwright66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 21, 2022 -

Hendrick Lexus Kansas City responded

Ddwright66, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

May 19, 2022

The service is always good like working with willie 5 star service will always ask for hom More

by Pauleykap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie, Chetan “Cheeto” Sampat
May 21, 2022 -

Hendrick Lexus Kansas City responded

Pauleykap, thank you for the high star rating! Pauleykap, thanks for taking the time to leave a review.

May 18, 2022

Service is always above and beyond. Willie is knowledgeable and professional, and the service experience is efficient. More

by mwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 20, 2022 -

Hendrick Lexus Kansas City responded

Mwilliams, we are very happy we could provide you with a positive experience! Thank you again for the great review!

May 18, 2022

Always first class service with Willie Steinager. My car is always ready on time and washed More

by Babyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steinager is first class, Chetan “Cheeto” Sampat
May 20, 2022 -

Hendrick Lexus Kansas City responded

Babyboy, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

May 13, 2022

Great experience from beginning to end. Everyone was super nice. We were there for a service and they were done within an hour. Love Lexus! More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 16, 2022 -

Hendrick Lexus Kansas City responded

Claudia, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

May 10, 2022

Willie always takes care of my Service Needs. He kept me informed all during the Appointment of what was going on..They even have a video that they show with the mechanic walking around the car u More

by Patrickg6908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steiger
May 12, 2022 -

Hendrick Lexus Kansas City responded

Hello Patrickg6908, thank you; we appreciate your feedback! We hope to see you soon!

May 10, 2022

We have owned Lexus vehicles for years, and always enjoy the customer service of Hendrick Lexus Kansas City. Willie Steineger is a top-notch service coordinator, and has always helped me get the most out o More

by lorie.worner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 12, 2022 -

Hendrick Lexus Kansas City responded

Lorie.worner, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

May 09, 2022

Clean, friendly, accommodating! They do what they say and there are never any surprises! Truly a top-notch organization. Totally enjoy our working relationship with Willie Steineger More

by lmabe4519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 11, 2022 -

Hendrick Lexus Kansas City responded

Lmabe4519, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 04, 2022

Willie always takes great care of us coming in from Topeka. Had loaner car, and called as soon as our car was ready to pick up. Thanks, Willie. More

by M&M Lexus Lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
willie steinegar
May 06, 2022 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2022

I've had my 2018 Lexus ES 350 serviced many times here and I've worked with Adam Mrowinsiki, Brian Veal and Craig Rossman. Each of them has done an awesome job and are great to work with, this shows the c More

by jmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
May 06, 2022 -

Hendrick Lexus Kansas City responded

Jmk, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

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