Back

Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 915 reviews

September 26, 2024

Talk about efficient! They do a great job and Brian is always willing to answer any questions I have. More

by brookemcd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hello Brookemcd81, we appreciate you taking the time to leave us this feedback.

September 25, 2024

Our sales representative was Ruth. She has a personality that lights up the room. Her professionalism, knowledge and courtesy guided us in the direction of the perfect vehicle for our More

by loochman9448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt-He explained our warranty and other coverage options very well. Had a wonderful visit and enjoyed our experience.
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hi Loochman9448, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

September 23, 2024

Brian Veal was professional and courteous as always. He handled my service and my questions that I had. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Sep 28, 2024 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

September 20, 2024

Really great experience, not use to that from other dealers. Ramon was outstanding in service he was straight forward and no extra up sales. Just great service and quick turn around. 5 stars from me More

by Alecia H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 27, 2024 -

Hendrick Lexus Kansas City responded

Hello Alecia H, we appreciate you taking the time to leave us this feedback.

September 20, 2024

Ramon C in service is amazing to work with. He explains everything in detail and always keeps you updated. He is very knowledgeable and helps you get over the inconvenience of your car problem More

by Amanda R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 27, 2024 -

Hendrick Lexus Kansas City responded

Amanda R, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

September 20, 2024

Ramon Conway provided Excellent service, He was very friendly, knowledgeable, fair, professional, honest, thorough, accommodating and hospitable, I will continue to work with him on all my future car se More

by Luke M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 27, 2024 -

Hendrick Lexus Kansas City responded

Luke M, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

September 20, 2024

Knowledgeable Service representative Ramon has been standing by and answering all the questions I have had. I had quite a few things going on with my vehicle that needed repaired. Came to look at the More

by Kevin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 27, 2024 -

Hendrick Lexus Kansas City responded

Kevin B, thank you so much for the positive review!

September 20, 2024

Ramon is exceptional. Honest and extensive explanations of what was checked, repaired, and/or may need attention in the future. Outstanding service from him. More

by Beau Kolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 27, 2024 -

Hendrick Lexus Kansas City responded

Hi Beau Kolar, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

September 18, 2024

BRIAN IS AMAZING. HE ALWAYS HANDLES MY CAR WITH CAR AND ATTENTION AND IS VERY PROFESSIONAL. HE IS HONEST AND PROFESSIONAL!! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN VEAL
Sep 21, 2024 -

Hendrick Lexus Kansas City responded

Hi Crystal! We're so happy we were able to help you out!

September 17, 2024

Brian Veal does an exemplary job. Straight forward counsel. Reasonable in price. Friendly. Service is excellent. More

by amandaladkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 21, 2024 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
4
...