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Hendrick Lexus Kansas City

Merriam, KS

5.0
937 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 937 reviews

November 13, 2024

Always great doing business with Brian Veal at Hendrick Lexus. He is takes extreme care with his service clients and is very communicative about the process. The video of your car being serviced is a plus More

by shellyburgoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 15, 2024 -

Hendrick Lexus Kansas City responded

Hello Shellyburgoon, thank you; we appreciate your feedback!

October 30, 2024

Best service from my service guy Robert Cheng. Greets me as I drive inside the service drive. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Nov 01, 2024 -

Hendrick Lexus Kansas City responded

Hello Rustam, thank you; we appreciate your feedback!

October 29, 2024

Lexus Service is the best. Brian Veal makes the process easy and informative. I especially like the video report of my Lexus. More

by nagel@ku.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 01, 2024 -

Hendrick Lexus Kansas City responded

Nagel@ku.edu, we are glad we could help!

October 28, 2024

we endedup buying a car from Peter Clark. He did a great job finding us the right car. I will call him next time I need a car. More

by Graig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Nov 01, 2024 -

Hendrick Lexus Kansas City responded

Graig, thanks for your praise and kind comments about our team.

October 22, 2024

Ramon is very positive and professional. We had an unexpected problem we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a.m., and was so helpful e More

by Dr.Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Hi Dr.arnold! We're so happy we were able to help you out!

October 21, 2024

I went and got my car tune up and a few other things, Ramon did an exceptional job walking me through how the service work and what to expect. Ramon is an exceptional service advisor that made me fell More

by SamuelR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Samuelr, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

October 21, 2024

Ramon Conway was very easy to work with and was a great experience! He answered all my questions and continued to make sure I was happy with the work that was being done. Highly recommend, More

by Mark Darden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Mark Darden, we are glad we could help!

October 21, 2024

Ramon provided a superb experience for my scheduled maintenance visit. Definitely will work with him again in the future. More

by Brett Bohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Hi Brett Bohm, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

October 18, 2024

It's always a pleasure working Brian Veal. Always make you feel comfortable. He explains all the work being done. More

by Suem411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Suem411, we're glad to hear you enjoyed your visit.

October 16, 2024

Brian went above and beyond to help. He was responsiveness and supportive. I highly recommend Lexus in Miriam. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Ellen, we really appreciate your feedback!

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