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Hendrick Lexus Kansas City

Merriam, KS

5.0
952 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 952 reviews

December 31, 2024

Entire staff In dealership have been so helpful. Would recommend them to anyone. Thank you hendrick team. Robert cheng is the best in service. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Jan 02, 2025 -

Hendrick Lexus Kansas City responded

Rustam, thank you for the high star rating!

December 30, 2024

the entire process was wonderful! , Nate Perez walked us through several cars, had info to any question we had and was always very professional. I can't say enough good things about hi More

by slim727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Perez
Jan 02, 2025 -

Hendrick Lexus Kansas City responded

Slim727, thank you so much for the positive review!

December 28, 2024

We just started our process finding the right car for our son. We talked to Peter Clark and he found us the right fit. We ended up buying from him. More

by Tony Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter clark
Jan 01, 2025 -

Hendrick Lexus Kansas City responded

Tony Clark, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

December 22, 2024

Hendrick’s Lexus and service advisor Brian Veal have been have been professional and highly reliable. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 24, 2024 -

Hendrick Lexus Kansas City responded

Rusty, we are very happy we could provide you with a positive experience!

December 22, 2024

Brian was quickly able to confirm engine light was not an issue. User error with gas cap but was able to quickly express this should be quick and could fit in routine maintenance. Gave me options and appre More

by jjh313s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 24, 2024 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

December 20, 2024

Passing through and noticed bird had dropped on my car and just needed a cash. Robert in service had my car washed right away. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert cheng
Dec 24, 2024 -

Hendrick Lexus Kansas City responded

Rustam, thank you for your kind words and this wonderful review!

December 20, 2024

Service department is always professional. Brian explained everything as well as the technician video. Even though it wasn’t inexpensive, I feel it was all needed and hopefully helps the car More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Hi Dan, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

December 19, 2024

Robert cheng in service is awesome. This is the 3rd time I’ve used him for my car. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert cheng
Dec 21, 2024 -

Hendrick Lexus Kansas City responded

Rustam, thank you for your kind words and this wonderful review!

December 19, 2024

Brian Veal is a trusted advisor and keeps me coming back to Lexus, not only for service but for any future auto purchase. More

by Joyce Hayhow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Chetan “Cheeto” Sampat
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Joyce Hayhow, we're so glad that we were able to go above and beyond your expectations!

December 19, 2024

Ramon Conway on the service drive is outstanding! He kept in touch with me throughout the process to ensure I knew exactly what was going on with my vehicle. If you ever take your care for ANY servic More

by MikeWilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Dec 22, 2024 -

Hendrick Lexus Kansas City responded

Hi Mikewilliams, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

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