Hendrick Lexus Kansas City

Craig and the service team were very helpful and timely in replacing my recalled spoiler. They had a loaner car ready when I arrived and made the whole experience easy. in replacing my recalled spoiler. They had a loaner car ready when I arrived and made the whole experience easy. More

Anytime I need service for my Lexus, I come here. My go-to guy is Brian Veal! He is excellent, has lots of knowledge about the vehicles, and cares a lot about his customers! As a college student, it' My go-to guy is Brian Veal! He is excellent, has lots of knowledge about the vehicles, and cares a lot about his customers! As a college student, it's important that my car is prepared for the trips to and from home, and Brian is so incredibly helpful on making sure I leave confident that my car has been serviced well and answers any questions or concerns I might have. Simply the best service! More

Brian is the best! He always answers all my questions to my satisfaction. I rave about my Lexus service to tothers and they are amazed at the great ccustomer service. He always answers all my questions to my satisfaction. I rave about my Lexus service to tothers and they are amazed at the great ccustomer service. More

Willie is my go to guy for any and all repairs or service related questions or concerns. related questions or concerns. More

Excellent service ! ! Down to earth guy always help me with good deal . By nick Hernandez ! Down to earth guy always help me with good deal . By nick Hernandez More

Jen is very helpful whenever I need service for my car. She is always available to answer questions and provide great details about my service. Would highly recommend her. She is always available to answer questions and provide great details about my service. Would highly recommend her. More

This dealership is always clean and most importantly it’s the employees that work there. Salesperson are not pushy and courteous and accommodating. The people at the service are even better especially my ser the employees that work there. Salesperson are not pushy and courteous and accommodating. The people at the service are even better especially my service advisor Willie Steinider. Knowledgeable, pleasant, and always attentive to our needs. Super friendly and honest! More

Amazing customer service! Prompt, courteous, polite, respectful of your time! They had a loaner vehicle ready to go as requested! I will always drive a Lexus and only go to He Prompt, courteous, polite, respectful of your time! They had a loaner vehicle ready to go as requested! I will always drive a Lexus and only go to Hendrick Lexus. More

First I would like to say Chris deboxtel was wonderful to work with. You could just tell he took great pride in making sure his customer was taken care of. I will definitely ask for him next time when I a work with. You could just tell he took great pride in making sure his customer was taken care of. I will definitely ask for him next time when I am there for my service. More

I have both of my Lexus cars serviced through Willie and his team, and he does a fantastic job explaining what will be done at each service visit. But he is best at communicating with me the progress the ca his team, and he does a fantastic job explaining what will be done at each service visit. But he is best at communicating with me the progress the car undergoes during the service and the suggestions the technicians make. Willie is personable, supportive and most helpful, and favorably represents Hendricks extremely well. More