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Hendrick Lexus Kansas City

Merriam, KS

5.0
916 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 916 reviews

August 24, 2022

Willie and team have always been very professional. A list of nine areas of concern were presented to me. These items could/should be done to the 2004 Lexus. No pressure, my decision on what to do now More

by rpaulsen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 28, 2022 -

Hendrick Lexus Kansas City responded

Rpaulsen1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

August 24, 2022

Service is always great. Brian does a great job communicating and is always very flexible More

by Nickkrgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 28, 2022 -

Hendrick Lexus Kansas City responded

Nickkrgr, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Thank you so much again for your feedback! We hope you have a great day!

August 19, 2022

Willie and Ed at Hendrick Lexus Kansas City were very helpful and professional. They helped me to resolve a car engine noice issue in no time. Hendrick Lexus KC is the place to go to get superb service f More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 24, 2022 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Ted, thanks for taking the time to leave a review.

August 17, 2022

Most professional, knowledgeable and courteous staff in the business. I've been a customer for 10 years and will stick with the Lexus brand on the strength of their excellent service. More

by Gethayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 19, 2022 -

Hendrick Lexus Kansas City responded

Gethayes, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2022

Very helpful. Identified the problem and addressed it. Especially enjoyed the video explaining and demonstrating the problem filmed by mechanic. More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Aug 14, 2022 -

Hendrick Lexus Kansas City responded

Maggie, we are so happy to read such a great review about Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2022

Excellent service, very friendly and helpful. Got me in and out as promised. Thank you. More

by gscott1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Aug 14, 2022 -

Hendrick Lexus Kansas City responded

Gscott1012, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City. We do hope we can be of assistance in the future. Take care!

August 09, 2022

Brian Veal is great to work with! He assists the team with detailing to make sure everything is beyond expectations. He always makes sure that I have a loaner vehicle which is neces More

by cahjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Cahjones, we are so happy to read such a great review about Hendrick Lexus Kansas City! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

My Service Consultant, William Steineger is professional and has always been enjoyable to work with. More

by janeelisewebb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Steineger
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Janeelisewebb, we are so happy to read such a great review about Hendrick Lexus Kansas City! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2022

Fast and easy transaction…No pressure atmosphere that made the wife and I relaxed for this car buying experience More

by Poolfire1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Alsadeq, Chetan “Cheeto” Sampat
Aug 12, 2022 -

Hendrick Lexus Kansas City responded

Poolfire1970, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Drove in without an appointment about 3:30 pm. Brian Veal immediately diagnosed the problem, fixed it and sent me on my way before 5:00! Brian is knowledgeable, efficient and friendly. More

by designsbylizabeth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Aug 06, 2022 -

Hendrick Lexus Kansas City responded

Designsbylizabeth1, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

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