Hendrick Lexus Kansas City
Merriam, KS
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Willie and team have always been very professional. A list of nine areas of concern were presented to me. These items could/should be done to the 2004 Lexus. No pressure, my decision on what to do now A list of nine areas of concern were presented to me. These items could/should be done to the 2004 Lexus. No pressure, my decision on what to do now and what to do later. The list showed me what I can look forward to and schedule expenditures as fits. More
Willie and Ed at Hendrick Lexus Kansas City were very helpful and professional. They helped me to resolve a car engine noice issue in no time. Hendrick Lexus KC is the place to go to get superb service f helpful and professional. They helped me to resolve a car engine noice issue in no time. Hendrick Lexus KC is the place to go to get superb service for Lexus cars! More
Most professional, knowledgeable and courteous staff in the business. I've been a customer for 10 years and will stick with the Lexus brand on the strength of their excellent service. the business. I've been a customer for 10 years and will stick with the Lexus brand on the strength of their excellent service. More
Very helpful. Identified the problem and addressed it. Especially enjoyed the video explaining and demonstrating the problem filmed by mechanic. Identified the problem and addressed it. Especially enjoyed the video explaining and demonstrating the problem filmed by mechanic. More
Brian Veal is great to work with! He assists the team with detailing to make sure everything is beyond expectations. He always makes sure that I have a loaner vehicle which is neces He assists the team with detailing to make sure everything is beyond expectations. He always makes sure that I have a loaner vehicle which is necessary due to my home location and work schedule. And he is a genuinely nice guy. More
Drove in without an appointment about 3:30 pm. Brian Veal immediately diagnosed the problem, fixed it and sent me on my way before 5:00! Brian is knowledgeable, efficient and friendly. Brian Veal immediately diagnosed the problem, fixed it and sent me on my way before 5:00! Brian is knowledgeable, efficient and friendly. More