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Hendrick Lexus Kansas City

Merriam, KS

5.0
916 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 916 reviews

October 21, 2022

I am so happy with my Lexus hybrid from Hendrick Lexus. Chris Ragan was great to work with - so knowledgeable and so nice! My car orientation with Dr T was very thorough. What a great experience! More

by EMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ragan, Dr T, Josh Rhodes
Oct 24, 2022 -

Hendrick Lexus Kansas City responded

Emd, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

Willie Steineger has been my service representative for over 20 years and is an outstanding representative of Lexus of Kansas City. He has always gone above and beyond helping me, which I deeply appreciat More

by rsrichart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger, Chetan “Cheeto” Sampat
Oct 14, 2022 -

Hendrick Lexus Kansas City responded

Hello Rsrichart, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

I had a tire go flat at the last moment before a trip out of town and Hendrick Lexus in Merriam, KS got me in within an hour on a Saturday morning. They found the nail in the tire and replaced the tire for l More

by cyalrgst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 14, 2022 -

Hendrick Lexus Kansas City responded

Cyalrgst, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2022

We have bought 3 cars now from Hendrick Lexus. The cars are really good but the service is even better. Willie Steineger had been our rep since we started and he is the best. He makes those ser More

by Rob Lane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Oct 14, 2022 -

Hendrick Lexus Kansas City responded

Rob Lane, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2022

Superb Service , all around. Bill Fielder and Brandon Burton were superb !! they went out of their way to help us find the perfect car ! Their team of outstanding experts : Gu More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guin Ragan, MikeLanisic and Mo Lannic
Oct 06, 2022 -

Rob responded

Thank you Hendrix Lexus !!!

October 05, 2022

Willie is a very nice guy and great service advisor. Hope he stays a long time. More

by cwymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Oct 08, 2022 -

Hendrick Lexus Kansas City responded

Cwymore, we are glad we could help!

September 30, 2022

I highly recommend Nick in service! ! He did a wonderful job! He was very knowledgeable and helpful! He was able to answer all our questions and we was very pleased with his professional More

by rebeccaschrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 03, 2022 -

Hendrick Lexus Kansas City responded

Rebeccaschrant, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Brian Veal has been responsive and a pleasure to deal with. He connects with his customers and works to ensure they are satisfied. They are occasionally busy when dropping off vehicles, but I can see w More

by ClaytonYearns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 25, 2022 -

Hendrick Lexus Kansas City responded

Claytonyearns, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2022

Brian Veal always keeps my car’s service appointments to schedule and keeps me posted about what is going on throughout. The service itself is prompt and thorough. More

by epprightlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 23, 2022 -

Hendrick Lexus Kansas City responded

Epprightlo, we are so happy to read such a great review about Hendrick Lexus Kansas City! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2022

Efficient service, kept me in the loop and consulted with me on best options for my situation! Thank you Willie! More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie steineger
Sep 16, 2022 -

Hendrick Lexus Kansas City responded

Edgar, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

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