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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

December 08, 2022

Adam Mrowinski was great. He made it quick and easy to get in and out of my appointment! More

by Swilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mrowinski
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Swilson, we're happy to hear you had such a positive experience with our team!

December 08, 2022

Willie stenniger. Is a super employee he takes care of all my needs. My experience is and always is great at Hendrick Lexus Kansas City. More

by jack.patterson22
Recommend Dealer
Yes
Employees Worked With
Willie stringer Serb
Dec 08, 2022 -

jack.patterson22 responded

Same as above

December 08, 2022

Brian Veal and the whole service team never disappoint. I know I can count on their complete and courteous service. I really appreciate the vehicle pickup and delivery service. More

by nagel@ku.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Nagel@ku.edu, we really appreciate your feedback!

December 08, 2022

Thank you, Willy for fixing my 2022 Lexus RC 350! I appreciate your teams hard work. More

by Jungers.jamie3983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy in the service department
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2022

I have come to trust the service department personnel, especially Adam, who has worked with me most recently, and I appreciate their team effort in being timely and courteous. More

by Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mrowinski
Dec 08, 2022 -

Hendrick Lexus Kansas City responded

Andi, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! Thank you, and have a fantastic day!

December 07, 2022

Adam is the best. . Professional and friendly, he always keeps the customer updated and involved.. More

by Ratliffken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Ratliffken, we're glad to hear you enjoyed your visit.

December 07, 2022

I have been fortunate to have Craig Rossman as my service advisor for several years. His integrity and helpfulness are beyond anything I have ever experienced in over 50 year of having cars serviced. Neve More

by visitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

December 07, 2022

I receive excellent service every time I visit. They are by far the best and easiest service department to work with. Up front and honest and don't try to push unnecessary work on you. I highly More

by JNachbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Jnachbar, we are very happy we could provide you with a positive experience!

December 07, 2022

I first bought a car (1999 LX470) from this dealership in 1998. That car is still going strong after 24 years! Much of the reason for this is the excellent care it’s received from Hendrick. My advisors were More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Brian Veal
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

Shelley, we're so glad that we were able to go above and beyond your expectations!

December 07, 2022

Willie Steineger is always very helpful whenever we need to have service done on any of our vehicles. Very knowledgeable and prompt with getting you in and out quickly with getting all handled for you. Wh More

by M&M Lexus Lovers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly Jackson
Dec 13, 2022 -

Hendrick Lexus Kansas City responded

M&m Lexus Lovers, we're glad you had such a wonderful experience with us!

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