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Hendrick Lexus Kansas City

Merriam, KS

5.0
981 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 981 reviews

April 21, 2023

Craig and the service team are the best in KC. The main reason I'm on Lexus #15 More

by rossmancr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Rossmancr88, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 20, 2023

Brian and the rest of the crew are friendly and professional. He is very prompt with the advice and clearly communicates the needs of the vehicle. He is very knowledgeable of the Lexus vehicles. I More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Five Star
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Calvin, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

April 19, 2023

This is my second Lexus with Hendrick Lexus and the service has been awesome. My last car lasted over 13 years and my current 2019 is still just like new. I especially appreciate dedicated service ma More

by Ron
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Hi Ron, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

April 19, 2023

The service we receive is always outstanding. Recently we needed some extensive work on our Lexus. Willie Steineger, our Service Consultant, advised us on the essentials that needed immediate att More

by jreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 20, 2023 -

Hendrick Lexus Kansas City responded

Jreilly, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 18, 2023

My service advisor Craig Rossman was great. Very fair, knowledgeable, and I will exclusively work with him in the future. More

by relic_benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Relic_benz, thank you for your kind words and this wonderful review!

April 18, 2023

Great treatment every time, very professional and and always upbeat. Brian Veal is the best! More

by robf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal - 5 stars
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Hi Robf, we are very happy to have provided you with such a positive experience!

April 18, 2023

Every thing went well. Willie Steineger was excellent I could not have been more pleased More

by dbrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger, Chetan “Cheeto” Sampat
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Dbrada, we are so happy to read such a great review about Willie!

Apr 21, 2023 -

dbrada responded

Please stop asking me for this. I am not on Facebook or any other social media

April 18, 2023

I sincerely appreciate their honesty and level of service - especially my service manager, Brian Veal! More

by fraser678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Fraser678, we are glad we could help!

April 15, 2023

Willie Steinger is very thorough. I trust his judgement and do not feel pressured to add services that are not essential. I have been a Hendrick customer for many years and when I nee More

by MHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steinger
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Hi Mhb, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

April 12, 2023

No comment . No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment More

by lgbolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 18, 2023 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

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