Hendrick Lexus Kansas City

THANK YOU Craig Rossman for helping me pick the perfect new set of tires for my car. I feel much safer heading into winter based on your suggestion. new set of tires for my car. I feel much safer heading into winter based on your suggestion. More

Ramon did an awesome job helping me out! He’s the guy to ask for help if you want something done right, thank you for always going above and beyond man! He’s the guy to ask for help if you want something done right, thank you for always going above and beyond man! More

I have been bringing my Lexus in for service for few years now and ALWAYS work with Ramon, Unfortunately for me this time my car needed quit a bit of work done BUT Ramon helped us out and his customer s years now and ALWAYS work with Ramon, Unfortunately for me this time my car needed quit a bit of work done BUT Ramon helped us out and his customer service was superb as always. Since we had a few things needing to be worked on he was able to get us in a loaner car at no extra cost ( I was thinking I would be having to go and get a rental) and not only that just his attention to detail and ability to remember things about my husband and myself just shows he truly cares about his customers and goes that extra mile! I will forever be a lifelong customer and I am so thankful to have found a dealership who shows they care. More

Ramon Conway is an absolute gem. He is incredibly knowledgeable and personable he makes the process so easy. Hands down best dealership around! He is incredibly knowledgeable and personable he makes the process so easy. Hands down best dealership around! More

I have had all of my repair work done at Hendrick Lexus for years. Ramon Conway has always given excellent service advice and I appreciate that he is always available when I need assistance even on days wh for years. Ramon Conway has always given excellent service advice and I appreciate that he is always available when I need assistance even on days when he is off he still takes my calls. Outstanding service. More

Craig Rossman, Service Department, provides excellent customer service and I would recommend Hendrix Lexus without reservation. customer service and I would recommend Hendrix Lexus without reservation. More

Brian Veal continues to go above and beyond even Lexus's standard of customer service. He ensures his customers are well advised of services needed/completed in a timely manner. He truly puts the customer f standard of customer service. He ensures his customers are well advised of services needed/completed in a timely manner. He truly puts the customer first and it shows. Promote this man to service manager now! More

Always great doing business with Brian Veal at Hendrick Lexus. He is takes extreme care with his service clients and is very communicative about the process. The video of your car being serviced is a plus Lexus. He is takes extreme care with his service clients and is very communicative about the process. The video of your car being serviced is a plus and over the top perk! More

Best service from my service guy Robert Cheng. Greets me as I drive inside the service drive. Greets me as I drive inside the service drive. More

Lexus Service is the best. Brian Veal makes the process easy and informative. I especially like the video report of my Lexus. Brian Veal makes the process easy and informative. I especially like the video report of my Lexus. More