Back

Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 915 reviews

January 30, 2023

Willie and the boys always do a first class job on my services and my last visit was no exception. I was in and out on time with no disappointment and friendly hospitality. More

by mpsnell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat, Reilly Jackson
Feb 03, 2023 -

Hendrick Lexus Kansas City responded

Mpsnell15, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

I am a long term Lexus owner. I have had 7 Lexuses over the past 20 years. I was having a problem with the lane assist and blind spot monitoring setting on my wifes RX, and it too More

by timgschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chetan “Cheeto” Sampat
Feb 03, 2023 -

Hendrick Lexus Kansas City responded

Timgschaefer, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact (Cali Young at 843-852-4672). Thank you for your time and we look forward to hearing from you soon.

January 27, 2023

Service did a good job of checking my vehicle and performing the required periodic maintenance. More

by John_C_Erb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Steineger
Jan 29, 2023 -

Hendrick Lexus Kansas City responded

John_c_erb, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Ramon C in service was phenomenal and helped me on explaining to me in detail when I didn’t fill understand. More

by vogel_brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Jan 29, 2023 -

Hendrick Lexus Kansas City responded

Vogel_brittany, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2023

Overall Brian was knowledgeable, helpful and concise. I recommend Brian for your future service appointment. More

by darricklewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 29, 2023 -

Hendrick Lexus Kansas City responded

Darricklewis, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2023

Willie is the Man, always has a smile on his face and eager to help. More

by HHF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Jan 29, 2023 -

Hendrick Lexus Kansas City responded

Hhf, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2023

Everyone is very friendly and so helpful. I took my car in for its 5000 mile checkup and the Service Team was very attentive, specifically, William Steineger, he was very pleasant to work wi More

by svallejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Steineger
Jan 24, 2023 -

svallejo responded

Everyone is very friendly and so helpful. I took my car in for its 5000 mile checkup and the Service Team was very attentive, specifically, William Steineger, he was very pleasant to work with and made sure I was completely satisfied before I left the dealership. Oh, and the turnaround time was wonderful, I no sooner got back to my office and had a text from Willie that my car was ready for pickup. Thanks Hendrick Lexus for doing such a great job.

January 23, 2023

Becky Voyles in Service delivers the ultimate customer service experience, it’s great to enjoy the service experience as much as you enjoy riding in your Lexus. Don’t hesitate to bring your Lexus here and More

by waycart8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Jan 26, 2023 -

Hendrick Lexus Kansas City responded

Waycart8, we are so happy to read such a great review about Hendrick Lexus Kansas City! If you have any further questions, please don't hesitate to reach out!

January 19, 2023

I absolutely love the service at Lexis! Jen Tracy is my service advisor and she is fantastic! Very professional and knowledgeable. Super responsive. She is the reason I continue to buy Lexu More

by Jar82060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jan 23, 2023 -

Hendrick Lexus Kansas City responded

Jar82060, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

January 18, 2023

I've worked with Willie S and have to say he's a rock star. He's very knowledgeable, helpful and explains in detail the things going on with your vehicle. He welcomes all questions. I give him 5 🌟 star More

by Jhawk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie S
Jan 20, 2023 -

Hendrick Lexus Kansas City responded

Jhawk, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

...
29
...