Hendrick Lexus Kansas City
Merriam, KS
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Willie and the boys always do a first class job on my services and my last visit was no exception. I was in and out on time with no disappointment and friendly hospitality. services and my last visit was no exception. I was in and out on time with no disappointment and friendly hospitality. More
I am a long term Lexus owner. I have had 7 Lexuses over the past 20 years. I was having a problem with the lane assist and blind spot monitoring setting on my wifes RX, and it too I have had 7 Lexuses over the past 20 years. I was having a problem with the lane assist and blind spot monitoring setting on my wifes RX, and it took 5 calls to this dealership to get some productive solutions, At the 4th call, I asked to speak to the General Manager as I thought he may want to know how hard it was getting proper help. They told me that I couldn't speak to him. I could only email him. REALLY?? Is this Lexus? More
Everyone is very friendly and so helpful. I took my car in for its 5000 mile checkup and the Service Team was very attentive, specifically, William Steineger, he was very pleasant to work wi I took my car in for its 5000 mile checkup and the Service Team was very attentive, specifically, William Steineger, he was very pleasant to work with and made sure I was completely satisfied before I left the dealership. Oh, and the turnaround time was wonderful, I no sooner got back to my office and had a text from Willie that my car was ready for pickup. Thanks Hendrick Lexus for doing such a great job. More
Becky Voyles in Service delivers the ultimate customer service experience, it’s great to enjoy the service experience as much as you enjoy riding in your Lexus. Don’t hesitate to bring your Lexus here and service experience, it’s great to enjoy the service experience as much as you enjoy riding in your Lexus. Don’t hesitate to bring your Lexus here and ask for Becky. More
I absolutely love the service at Lexis! Jen Tracy is my service advisor and she is fantastic! Very professional and knowledgeable. Super responsive. She is the reason I continue to buy Lexu Jen Tracy is my service advisor and she is fantastic! Very professional and knowledgeable. Super responsive. She is the reason I continue to buy Lexus! I would highly recommend Lexus to everyone. Great car, and even better service! More
I've worked with Willie S and have to say he's a rock star. He's very knowledgeable, helpful and explains in detail the things going on with your vehicle. He welcomes all questions. I give him 5 🌟 star star. He's very knowledgeable, helpful and explains in detail the things going on with your vehicle. He welcomes all questions. I give him 5 🌟 stars. More