
Hendrick Lexus Kansas City
Merriam, KS
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I’ve been a Lexus owner for 15+ years with Hendrick Lexus of Kansas City and what I like best is their service department. Willie Steineger is my service consultant and he is exceptional to work with. The li of Kansas City and what I like best is their service department. Willie Steineger is my service consultant and he is exceptional to work with. The link the technician sends to view the inspection of my car is also helpful. Willie is the best! More
Willie Steineger has been my service rep over the years that I’ve owned my 3 RX SUVs and has always provided excellent service. Highly recommend him. The service folks as a whole are alway friendly and hel that I’ve owned my 3 RX SUVs and has always provided excellent service. Highly recommend him. The service folks as a whole are alway friendly and helpful. More
Craig Rossman at Hendrick Lexus Kansas City was extremely helpful in communicating current issues with my car and walking me through the issues that needed to be made asap versus those that could be addresse helpful in communicating current issues with my car and walking me through the issues that needed to be made asap versus those that could be addressed in the near-term. I appreciated his transparency, timely communication, and overall professionalism. More
Willie did such a wonderful job keeping me in the loop about my car needs. I am so grateful to have Willie to help me out with getting my car back on the road to safely drive. Thank you Willie you are about my car needs. I am so grateful to have Willie to help me out with getting my car back on the road to safely drive. Thank you Willie you are awesome More
The service staff are the most professional, knowledgable, courteous, and helpful. I highly recommend Hendrix lexus for the service staff alone, especially Craig Rossman. knowledgable, courteous, and helpful. I highly recommend Hendrix lexus for the service staff alone, especially Craig Rossman. More
Second try at posting a review Craig did a great job at getting me in and out quick. Appreciate that he explained what we needed in an understandable way. getting me in and out quick. Appreciate that he explained what we needed in an understandable way. More
Everyone goes out of their way to make sure that you receive the best service possible. Willie has taken care of us and our cars for the last 17 years. We would never go anywhere else! receive the best service possible. Willie has taken care of us and our cars for the last 17 years. We would never go anywhere else! More
The communication about the service on my car wa excellent. It was a very busy day for me and the loaner car allowed me to complete all the tasks I had scheduled on that day. I received a video excellent. It was a very busy day for me and the loaner car allowed me to complete all the tasks I had scheduled on that day. I received a video review of the inspection on my vehicle with recommendations as well. As soon as my car was ready Willie sent me a text. Another great experience at Hendrick Lexus. More