Hendrick Lexus Kansas City

My service advisor Craig Rossman was great. Very fair, knowledgeable, and I will exclusively work with him in the future. Very fair, knowledgeable, and I will exclusively work with him in the future. More

Great treatment every time, very professional and and always upbeat. Brian Veal is the best! always upbeat. Brian Veal is the best! More

Willie Steinger is very thorough. I trust his judgement and do not feel pressured to add services that are not essential. I have been a Hendrick customer for many years and when I nee I trust his judgement and do not feel pressured to add services that are not essential. I have been a Hendrick customer for many years and when I needed to buy a new car there was no question where I would buy it, Hendrick. The main reason for that is the Service Department. More

No comment . No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment No comment More

I drive much further than I would need to just to take my car to Hendrick. I have a personal service person, Willie Steineger, that I can trust to tell me the truth. car to Hendrick. I have a personal service person, Willie Steineger, that I can trust to tell me the truth. More

I found Craig Rossman and the service team very courteous and prompt in servicing what could have been a big problem with my car. Very happy with the whole experience. and prompt in servicing what could have been a big problem with my car. Very happy with the whole experience. More

We just bought a 2023 Lexus RX 350h from Hendrick Lexus Kansas City. We rate this dealer as excellent in every respect. Our salesman, Nate Perez, is outstanding. He helped us every step of the way. He Kansas City. We rate this dealer as excellent in every respect. Our salesman, Nate Perez, is outstanding. He helped us every step of the way. He went over and beyond the call of duty when he came in early to accommodate our schedule. We highly recommend Nate to anyone who wants to buy a Lexus. Mark and Vicki Johnson P.S. Nate also has a good sense of humor. We like him. More

I should have stayed with this dealership even though my car is very old - Craig R (and Tyler) took such great care of me after another neighborhood mechanic I had been going to couldn’t diagnose the proble car is very old - Craig R (and Tyler) took such great care of me after another neighborhood mechanic I had been going to couldn’t diagnose the problem, resulting in a lot of money wasted. Craig and crew are so professional, knowledgeable, patient, and honest and repaired the car while I waited. And the bonus? My car was washed, and the lounge was better than a hotel. :-) More

Jeff Breaux did a super job getting us into a used Rav 4 / very helpful / definitely recommend him for your next purchase / very helpful / definitely recommend him for your next purchase More

Had a low tire indicator, Brain Veal quickly arranged to have shop determine problem and resolve it. have shop determine problem and resolve it. More