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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

April 27, 2023

Service call was easy to schedule. Inspection seemed very thorough and all our questions were answered. Willie was helpful, polite, friendly and knowledgeable. It’s a ways to go for se More

by Shu2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
May 01, 2023 -

Hendrick Lexus Kansas City responded

Shu2262, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 25, 2023

Excellent service from Brian Veal! We have purchased several vehicles from Hendricks Lexus and are never disappointed! More

by Debberz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 28, 2023 -

Hendrick Lexus Kansas City responded

Debberz, we are so happy to read such a great review about Hendrick Lexus Kansas City!

April 24, 2023

This dealership is very efficient, friendly, and seems to care about their customers. Waiting room is great. Service consultant is the best More

by Sjvalins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 26, 2023 -

Hendrick Lexus Kansas City responded

Hi Sjvalins, we are very happy to have provided you with such a positive experience!

April 23, 2023

Always professional and efficient. Brian Veal, as always, was wonderful. Work was efficient and fast. More

by conniegonterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat, Reilly Jackson
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Conniegonterman, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

April 21, 2023

Craig and the service team are the best in KC. The main reason I'm on Lexus #15 More

by rossmancr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Rossmancr88, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 20, 2023

Brian and the rest of the crew are friendly and professional. He is very prompt with the advice and clearly communicates the needs of the vehicle. He is very knowledgeable of the Lexus vehicles. I More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark, Five Star
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Calvin, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

April 19, 2023

The service we receive is always outstanding. Recently we needed some extensive work on our Lexus. Willie Steineger, our Service Consultant, advised us on the essentials that needed immediate att More

by jreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Apr 20, 2023 -

Hendrick Lexus Kansas City responded

Jreilly, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

April 19, 2023

This is my second Lexus with Hendrick Lexus and the service has been awesome. My last car lasted over 13 years and my current 2019 is still just like new. I especially appreciate dedicated service ma More

by Ron
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Hi Ron, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

April 18, 2023

Every thing went well. Willie Steineger was excellent I could not have been more pleased More

by dbrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger, Chetan “Cheeto” Sampat
Apr 21, 2023 -

Hendrick Lexus Kansas City responded

Dbrada, we are so happy to read such a great review about Willie!

Apr 21, 2023 -

dbrada responded

Please stop asking me for this. I am not on Facebook or any other social media

April 18, 2023

I sincerely appreciate their honesty and level of service - especially my service manager, Brian Veal! More

by fraser678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 25, 2023 -

Hendrick Lexus Kansas City responded

Fraser678, we are glad we could help!

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