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Hendrick Lexus Kansas City

Merriam, KS

5.0
980 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 980 reviews

November 06, 2023

Craig was the model of service excellence, continuing the strong pattern of fine car care we have received from Willie. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Willie Stein???
Nov 08, 2023 -

Hendrick Lexus Kansas City responded

Don, we're happy to hear you had such a positive experience with our team!

October 31, 2023

Brian Veal is always the best when it comes to customer service. He goes above and beyond and is always super helpful. Truly appreciate the customer care given at Hendrick Lexus. More

by michelleshelly18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 02, 2023 -

Hendrick Lexus Kansas City responded

Hi Michelleshelly18, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

October 31, 2023

Peter was a good change of pace from my last salesman. He knows the cats and treated us professionally. More

by Tony Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Nov 02, 2023 -

Hendrick Lexus Kansas City responded

Tony Clark, we are glad we could help!

October 31, 2023

I worked with Peter Clark. He was what we needed. He did a great job showing us the lexus brand. More

by Tony Clark
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Nov 02, 2023 -

Hendrick Lexus Kansas City responded

Tony Clark, we are so happy to read such a great review about Hendrick Lexus Kansas City!

October 30, 2023

I have no complaints about service or technicians upon arriving for service. Waiting room always clean and organized More

by Cjiles 97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Nov 01, 2023 -

Hendrick Lexus Kansas City responded

Cjiles 97, it's experiences like yours that really keep us motivated!

Nov 02, 2023 -

Cjiles 97 responded

Ramon has always been professional and informative about the services of my Lexus.

October 30, 2023

I appreciated the personal experience Brandon provided, plus the dealership found a great interest rate. More

by rmdiver72
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Burton
Nov 01, 2023 -

Hendrick Lexus Kansas City responded

Rmdiver72, we're happy to hear you had such a positive experience with our team!

October 30, 2023

Always love the top notch customer service I get from Brian Veal in the Hendrick Lexus service department. More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 01, 2023 -

Hendrick Lexus Kansas City responded

Alexis, we are so happy to read such a great review about Hendrick Lexus Kansas City!

October 27, 2023

I was very pleased with the attention and efforts by salesman Jacob Castro. He was extremely professional and knowledgeable regarding the vehicles. He kept in touch with me without being pushy. I wo More

by ktlangdon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Castro
Oct 31, 2023 -

Hendrick Lexus Kansas City responded

Ktlangdon, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

October 27, 2023

I was Fortunate enough on Yesterday to Visit the Service Department at Hendrick Lexus. Ramon Conway provided me Excellent Service. Ramon kept me informed and helped me make wise decisions about which serv More

by RIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 31, 2023 -

Hendrick Lexus Kansas City responded

Rie3, thank you for sharing your positive experience!

October 25, 2023

Ramon was extremely courteous I always enjoy having my vehicle serviced at this dealership I can’t say enough good things about Ramon in the service department. More

by vogel_brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 27, 2023 -

Hendrick Lexus Kansas City responded

Vogel_brittany, we're happy to hear you had such a positive experience with our team!

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