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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

July 29, 2023

One of the best Lexus Dealership I've been to. Brian helped me go through all my service. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 01, 2023 -

Hendrick Lexus Kansas City responded

Kevin, thank you for sharing your positive experience!

July 29, 2023

John Nguyen in sales and Brian Veal in the service department went above and beyond to meet our needs with 2 different vehicles. They are the best!!! Thank you!! More

by Johnnyandtasha
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Veal and John Nguyen
Aug 01, 2023 -

Hendrick Lexus Kansas City responded

Johnnyandtasha, thanks for your praise and kind comments about our team.

July 26, 2023

Jen does a great job! She’s very personable and easy to work with. I bought another car there so I can continue to service it with her More

by Cami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 29, 2023 -

Hendrick Lexus Kansas City responded

Hi Cami, we are very happy to have provided you with such a positive experience!

July 25, 2023

My beautiful Lexus LS460 AWD had a check generator message appear, what the heck. I contacted my only Service Advisor Brian Veal, he got me in the same day and fixed the next day Saturday. Time is m More

by TIGERWONG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jul 27, 2023 -

Hendrick Lexus Kansas City responded

Tigerwong58, thank you so much for your high rating!

July 13, 2023

Most incredible service experience. Brian Veal went through 2 dumpsters trying to find something important that I threw away while waiting for my vehicle. This is way above and beyond More

by mauryankrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat, Reilly Jackson
Jul 17, 2023 -

Hendrick Lexus Kansas City responded

Hi Mauryankrum, we are very happy to have provided you with such a positive experience!

July 08, 2023

Lexus dealership is outstanding. I would highly recommend buying and having your car serviced at this location. More

by kansasboy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Jul 11, 2023 -

Hendrick Lexus Kansas City responded

Kansasboy2, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

July 08, 2023

My service manager Craig Rossman was great to work with! I will continue to get my car served here. More

by Jon P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat, Reilly Jackson
Jul 11, 2023 -

Hendrick Lexus Kansas City responded

Jon P, we're glad to hear you enjoyed your visit.

July 07, 2023

I have been taking my cars to Lexus for close to 15 years now I love my representative Willie Steineger!! he works within my budget, he’s honest about my repairs and what is needed and I appreciate him so ve More

by mytwosons2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger.
Jul 11, 2023 -

Hendrick Lexus Kansas City responded

Hi Mytwosons2000, we are very happy to have provided you with such a positive experience!

July 06, 2023

Craig is the best. He is always friendly and informative. He will make your day. More

by dressie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig. I give him a 5 rating.
Jul 07, 2023 -

Hendrick Lexus Kansas City responded

Dressie, we really appreciate your feedback!

July 05, 2023

Very satisfied with service and warranty covered some of the work done. Willie Steineger was my service contact and was very helpful and thorough. More

by Ksulymans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Jul 07, 2023 -

Hendrick Lexus Kansas City responded

Ksulymans, we're glad to hear you enjoyed your visit.

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