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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

October 28, 2024

we endedup buying a car from Peter Clark. He did a great job finding us the right car. I will call him next time I need a car. More

by Graig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Nov 01, 2024 -

Hendrick Lexus Kansas City responded

Graig, thanks for your praise and kind comments about our team.

October 22, 2024

Ramon is very positive and professional. We had an unexpected problem we had to replace my battery. I did not have an appointment, but he was there right at 7:00 a.m., and was so helpful e More

by Dr.Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Hi Dr.arnold! We're so happy we were able to help you out!

October 21, 2024

I went and got my car tune up and a few other things, Ramon did an exceptional job walking me through how the service work and what to expect. Ramon is an exceptional service advisor that made me fell More

by SamuelR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Samuelr, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

October 21, 2024

Ramon Conway was very easy to work with and was a great experience! He answered all my questions and continued to make sure I was happy with the work that was being done. Highly recommend, More

by Mark Darden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Mark Darden, we are glad we could help!

October 21, 2024

Ramon provided a superb experience for my scheduled maintenance visit. Definitely will work with him again in the future. More

by Brett Bohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 24, 2024 -

Hendrick Lexus Kansas City responded

Hi Brett Bohm, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

October 18, 2024

It's always a pleasure working Brian Veal. Always make you feel comfortable. He explains all the work being done. More

by Suem411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Suem411, we're glad to hear you enjoyed your visit.

October 16, 2024

Brian went above and beyond to help. He was responsiveness and supportive. I highly recommend Lexus in Miriam. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 19, 2024 -

Hendrick Lexus Kansas City responded

Ellen, we really appreciate your feedback!

October 09, 2024

They are simply the best in the business! They always take care of me, and I wouldn't go anywhere else. Brian Veal is an EXCELLENT service advisor!! You couldn't ask for a more knowledgeab More

by patmartin1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 13, 2024 -

Hendrick Lexus Kansas City responded

Patmartin1050, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City!

October 08, 2024

Service advisor Craig Rossman was very efficient,courteous gave complete explanation of appointment and work was one as promised. More

by weldonwilhoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig rossman 5 stars., Chetan “Cheeto” Sampat
Oct 13, 2024 -

Hendrick Lexus Kansas City responded

Weldonwilhoit, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

October 05, 2024

The technicians and my advisor Brian, are the best! ! I truly appreciate their honesty and doing all they could to resolve my issue. I have been coming here for years and will continue to!!! More

by carla.utterback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 12, 2024 -

Hendrick Lexus Kansas City responded

Carla.utterback, we're happy to hear you had such a positive experience with our team!

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