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Hendrick Lexus Kansas City

Merriam, KS

5.0
990 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 990 reviews

June 27, 2025

Brian Veal is always great to work with. Scheduled me on short notice and had me leaving quicker than expected. Thanks Brian. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Jun 30, 2025 -

Hendrick Lexus Kansas City responded

Jeff, we really appreciate your feedback!

June 27, 2025

I like working with Brian Veal He is honest and very helpful a pleasure to work with More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jul 02, 2025 -

Hendrick Lexus Kansas City responded

Jeff, we really appreciate your positive review!

June 25, 2025

Jen Tracy is always helpful and conscientious about my car and what I need for my car! More

by Bailey.lacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 27, 2025 -

Hendrick Lexus Kansas City responded

Bailey.lacy, thank you for the high star rating!

June 24, 2025

Brian Veal is the best. I brought my Lexus in for a checkup before a roadtrip as I noticed a noise. The team didn't stop investigating until the root problem was discovere More

by hkbkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 26, 2025 -

Hendrick Lexus Kansas City responded

Hkbkuo, we are so happy to read such a great review about Hendrick Lexus Kansas City!

June 23, 2025

Brian Veal was phenomenal! He kept me abreast of everything that was happening the entire time. I look forward to returning and dealing with Brian only. More

by rwashington173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 25, 2025 -

Hendrick Lexus Kansas City responded

Rwashington173, reviews like this give us motivation and help us ensure we provide high-quality care.

June 21, 2025

I took my Lexus to get serviced and Brian Veal was the person who helped me. He was very helpful and went beyond to make sure my needs were met More

by terry.d.crump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Jun 24, 2025 -

Hendrick Lexus Kansas City responded

Terry.d.crump, we really appreciate your positive review!

June 20, 2025

Ramon Conway is a wonderful adviser and had worked with him on prior projects. Always does a great job and would recommenced him highly. More

by Luke M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Jun 24, 2025 -

Hendrick Lexus Kansas City responded

Luke M, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

June 19, 2025

I’ve worked with Ramon several times and always done a first class job. friendly welcome great communications and get the job done very well. More

by Alecia H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Jun 21, 2025 -

Hendrick Lexus Kansas City responded

Alecia H, we are very happy we could provide you with a positive experience!

June 19, 2025

I couldn't be more pleased with the service provided. Special thanks goes to Ramon Conway, who answered all my questions (and I had several) and kept me informed every step of the way. More

by Emma Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Jun 21, 2025 -

Hendrick Lexus Kansas City responded

Emma Moore, thanks for your praise and kind comments about our team.

June 19, 2025

Ramon Conway is an unbelievable asset to this company and I will refer family and friends due to his exemplary customer service and communication skills! More

by Kendra P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Jun 21, 2025 -

Hendrick Lexus Kansas City responded

Kendra P, thank you so much for your high rating!

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