
Hendrick Lexus Kansas City
Merriam, KS
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Brian Veal was our service advisor. He was very knowledgeable, courteous, professional and helpful. We used the concierge service, which is an appreciated option since we live 60 miles He was very knowledgeable, courteous, professional and helpful. We used the concierge service, which is an appreciated option since we live 60 miles away. They did our 40k service and sent a video of the inspection and recommendations beyond the standard service. We chose to have 2 of 3 recommended services completed but there was no pressure to do any of them. Three of our wheels had "kissed the curb" a few times and they were repaired and look like new! Communication was easy and clear and our car was returned at the promised time. We could not be more pleased with Brian and the service team! More
I purchased a Lexus from Hendrick Lexus KC. The young salesman Andrew is a TOTAL PRO! Wonderful experience from start to finish. Andrew handled a ton of questions and is top Shelf to me! The young salesman Andrew is a TOTAL PRO! Wonderful experience from start to finish. Andrew handled a ton of questions and is top Shelf to me! Five Stars! Ron R More
Brian Veal provides the best service! I always know that he will go above and beyond to make sure I understand everything my car needs and have everything I need taken care of. I always know that he will go above and beyond to make sure I understand everything my car needs and have everything I need taken care of. More
I always know when I bring my car in for service I will be taken care of. Brian Veal provides the best service and takes the time to explain the services my car needs. be taken care of. Brian Veal provides the best service and takes the time to explain the services my car needs. More
I've been using this dealership for at lease 20 years having leased 6 or more Lexus vehicles, and I've never had a bad experience yet! having leased 6 or more Lexus vehicles, and I've never had a bad experience yet! More