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Hendrick Lexus Kansas City

Merriam, KS

5.0
948 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 948 reviews

January 03, 2024

Location is not convenient for me the reliability and dependability does make my life easier. More

by Never
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 05, 2024 -

Hendrick Lexus Kansas City responded

Hello Never, we appreciate you taking the time to leave us this feedback.

December 26, 2023

Brian Veal did an excellent job addressing all question I had on my ES 350 service visit. Job well done. More

by ronslegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal Service Consultant
Dec 29, 2023 -

Hendrick Lexus Kansas City responded

Hello Ronslegl, we appreciate you taking the time to leave us this feedback.

December 19, 2023

Wonderful job to Hendrick Lexus Service Center! This was my first round of maintenance for my recently purchased 2022 RX 450hL. This service was included in the purchase, and my service advisor An More

by PauloS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles, Tony Williams
Dec 21, 2023 -

Hendrick Lexus Kansas City responded

Paulos, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

December 19, 2023

Antonio was very easy to work with. I really appreciated the video of the service person explaining what they did. More

by carrier231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 21, 2023 -

Hendrick Lexus Kansas City responded

Hello Carrier231, we appreciate you taking the time to leave us this feedback.

December 19, 2023

Hendrick Lexus KC is perfection in my opinion! Super clean, super friendly, super helpful. Great follow up for what was actually done during the vehicle service. Snacks and beverages are great and More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 21, 2023 -

Hendrick Lexus Kansas City responded

Karen, we're happy to hear you had such a positive experience with our team!

December 15, 2023

Amazing experience working with Ramon Conway. He is very polite and knowledgeable. I will continue to work with Ramon in the future. More

by BrittanyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Dec 19, 2023 -

Hendrick Lexus Kansas City responded

Brittanyv, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

December 14, 2023

Having my Lexus serviced at Hendrix is simple and comfortable. Appreciate the online scheduler in order to select the time and date that works best for me. If needed securing a loaner to run errands More

by Krys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles
Dec 16, 2023 -

Hendrick Lexus Kansas City responded

Krys, we are glad we could help!

December 12, 2023

Antonio did a great job of letting me know what the problem was and had the service department update it for me More

by whacked_pools0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles
Dec 14, 2023 -

Hendrick Lexus Kansas City responded

Whacked_pools0h, thank you for your kind words and this wonderful review!

December 11, 2023

As always, this Lexus dealership is always a great place. The work is done on time, and the estimates are always on the mark if not less than the quote. And when I have to wait for the work to be done, the More

by susannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 13, 2023 -

Hendrick Lexus Kansas City responded

Susannwhite, we are so happy to read such a great review about Hendrick Lexus Kansas City!

December 05, 2023

He did a great job 👏 Thank you so much. 😊 wow wow wow wow wow wow More

by marwaalkurdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grieg
Dec 07, 2023 -

Hendrick Lexus Kansas City responded

Hi Marwaalkurdi, we are very happy to have provided you with such a positive experience!

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