Hendrick Lexus Kansas City

This was my first service visit on my newly purchased vehicle. I arrived for my appointment time and was greeted by my service advisor Craig. I explained the purpose of my visit. I waited for my vehicle vehicle. I arrived for my appointment time and was greeted by my service advisor Craig. I explained the purpose of my visit. I waited for my vehicle and was updated throughout the visit. I also was informed about the video that was taken while the inspection was completed. I was very pleased with my visit and look forward to working with Craig again. More

Our batter light was on and Brian got us in immediately to get the necessary service same day for us. Brian always does a great job and he has my confidence on helping us with all our service issues. to get the necessary service same day for us. Brian always does a great job and he has my confidence on helping us with all our service issues. More

Brian was fantastic! Easy in and out, great communication, and efficient pick up once work was completed. Easy in and out, great communication, and efficient pick up once work was completed. More

Excellent. Very efficient. Communication was great. Very reasonable pricing. Elite waiting room. What more can you ask for? Very efficient. Communication was great. Very reasonable pricing. Elite waiting room. What more can you ask for? More

Brian Veal does a great job of communicating with me. I was very pleased with the pick up and delivery service he arranged for me. Thanks to Brian. I was very pleased with the pick up and delivery service he arranged for me. Thanks to Brian. More

Always, they're very good take care us any time, I like that place very much, keep coming back, thanks Antonio that place very much, keep coming back, thanks Antonio More

This is an excellent dealership and the service department is top-notch. Brian Veal did a great job in assisting my wife and me with our RX 330. He's extremely knowledgeable, easy to work with, a department is top-notch. Brian Veal did a great job in assisting my wife and me with our RX 330. He's extremely knowledgeable, easy to work with, and a true professional -- a real pleasure having him as our service consultant. More

Very nice service . Fast and reliable service. Kept me informed of what needed to be done. Fast and reliable service. Kept me informed of what needed to be done. More

I had a great service person, Craig Rossman. He is a great representative for the dealership. I’ll ask for him in the future. Also, love getting a loaner while my car is being serviced. He is a great representative for the dealership. I’ll ask for him in the future. Also, love getting a loaner while my car is being serviced. I found all of the service people I met were helpful and pleasant. More

Craig Rossman and the technician did an outstanding job. They were professional in conduct, provided detailed descriptions and documentation of their inspection findings and they were expedient. The waiting They were professional in conduct, provided detailed descriptions and documentation of their inspection findings and they were expedient. The waiting room was also the best I have ever seen in all respects. More