Hendrick Lexus Kansas City

Hendrick Lexus is fabulous! Appointments are all on time, and Brian Veal is so friendly, helpful and courteous! He goes out of his way to make sure all my car-related needs are Appointments are all on time, and Brian Veal is so friendly, helpful and courteous! He goes out of his way to make sure all my car-related needs are met. I appreciate Brian so much. The snack bar is so nice to visit while waiting for my car. Thank you so much! More

Excellent environment, and Inventory, dealership seems a five star hotel. Marco was welcoming, knowledgeable and great follow up skills. Would send referrals. five star hotel. Marco was welcoming, knowledgeable and great follow up skills. Would send referrals. More

We have a college student that goes to school out of state. Brian Veal always makes sure her car gets taken care of during her time at home…even when we forget about it and she has to go back to school state. Brian Veal always makes sure her car gets taken care of during her time at home…even when we forget about it and she has to go back to school within 36 hours. He makes sure her car gets in and gets maintenance and anything else it needs so she has a safe drive back to college. He always goes above and beyond to make sure all our cars are driving at their peak performance. More

I’ve been to other Lexus dealerships in St. Louis and Nebraska who were an embarrassment to Lexus. I go hours out of my way to only use Hendricks. Louis and Nebraska who were an embarrassment to Lexus. I go hours out of my way to only use Hendricks. More

Antonio was great to work with as he got me in and out in a timely fashion. a timely fashion. More

Antonio my service advisor was exceptional. He was knowledgeable, polite and efficient. My problem was solved immediately He was knowledgeable, polite and efficient. My problem was solved immediately More

Brian Veal embodies the customer experience at Lexus. He went above and beyond to ensure my vehicle was well taken care of. This man deserves a raise! He went above and beyond to ensure my vehicle was well taken care of. This man deserves a raise! More

I only go to Hendirck for my Lexus to be serviced and have never had a bad experience. Brian Veal is my service consultant and he will make sure you have top notch service. have never had a bad experience. Brian Veal is my service consultant and he will make sure you have top notch service. More

Was patient with our questions and was able to quickly answer all of them. Thank you answer all of them. Thank you More

Hendrick Lexus is a wonderful dealership to purchase cars at plus the service department is incredible, I have personally had Craig Rossman be my service advisor for over 10 years on 3 different Lexus cars a at plus the service department is incredible, I have personally had Craig Rossman be my service advisor for over 10 years on 3 different Lexus cars and never been disappointed. Can't say enough great things about Craig!! More