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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

October 30, 2023

Always love the top notch customer service I get from Brian Veal in the Hendrick Lexus service department. More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Nov 01, 2023 -

Hendrick Lexus Kansas City responded

Alexis, we are so happy to read such a great review about Hendrick Lexus Kansas City!

October 30, 2023

I have no complaints about service or technicians upon arriving for service. Waiting room always clean and organized More

by Cjiles 97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Nov 01, 2023 -

Hendrick Lexus Kansas City responded

Cjiles 97, it's experiences like yours that really keep us motivated!

Nov 02, 2023 -

Cjiles 97 responded

Ramon has always been professional and informative about the services of my Lexus.

October 27, 2023

I was very pleased with the attention and efforts by salesman Jacob Castro. He was extremely professional and knowledgeable regarding the vehicles. He kept in touch with me without being pushy. I wo More

by ktlangdon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Castro
Oct 31, 2023 -

Hendrick Lexus Kansas City responded

Ktlangdon, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

October 27, 2023

I was Fortunate enough on Yesterday to Visit the Service Department at Hendrick Lexus. Ramon Conway provided me Excellent Service. Ramon kept me informed and helped me make wise decisions about which serv More

by RIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 31, 2023 -

Hendrick Lexus Kansas City responded

Rie3, thank you for sharing your positive experience!

October 25, 2023

Ramon was extremely courteous I always enjoy having my vehicle serviced at this dealership I can’t say enough good things about Ramon in the service department. More

by vogel_brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 27, 2023 -

Hendrick Lexus Kansas City responded

Vogel_brittany, we're happy to hear you had such a positive experience with our team!

October 25, 2023

Ramon Conway is above and beyond being helpful when I visit this dealership. He makes my visit there both comfortable beyond the usual expectation and the level of service way above the ordinary. He is More

by cityofoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Oct 27, 2023 -

Hendrick Lexus Kansas City responded

Cityofoz, we are glad we could help!

October 23, 2023

This is my first car I bought from Hendix Lexus. Blake and Catherine made this process very smooth and enjoyable. Very professional and easy to work with. I highly recommend them and Hendrix Lexus More

by eschellack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Oct 25, 2023 -

Hendrick Lexus Kansas City responded

Eschellack, we're glad to hear you enjoyed your visit.

October 20, 2023

This is our 3rd car from Hendricks and we could not be happier. Harper Diefendorf did an exceptional job for us. So informative and eager to help us. We purchased a 2022 GX 460 that is so beautiful and fu More

by Bob Sloan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harper Diefendorf
Oct 24, 2023 -

Hendrick Lexus Kansas City responded

Bob Sloan, we're happy to hear you had such a positive experience with our team!

October 18, 2023

Have dealt with Hendrick Lexus (formerly Superior) for 20 years now. I believe Craig Rossman has been with them that entire time. He, like all of the associates, both veteran and newer ones, are always gre More

by Douglas.xxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 20, 2023 -

Hendrick Lexus Kansas City responded

Hello Douglas.xxxx, we appreciate you taking the time to leave us this feedback.

October 16, 2023

Craig Rossman did an exceptional job of setting up the service appt for my car. He went above and beyond to insure that I understood everything that was going to be done and provided me a loaner car, I s More

by sbcrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig.Rossman
Oct 17, 2023 -

Hendrick Lexus Kansas City responded

Sbcrose, we're happy to hear you had such a positive experience with our team!

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