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Hendrick Lexus Kansas City

Merriam, KS

5.0
915 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 915 reviews

December 19, 2023

Antonio was very easy to work with. I really appreciated the video of the service person explaining what they did. More

by carrier231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 21, 2023 -

Hendrick Lexus Kansas City responded

Hello Carrier231, we appreciate you taking the time to leave us this feedback.

December 19, 2023

Hendrick Lexus KC is perfection in my opinion! Super clean, super friendly, super helpful. Great follow up for what was actually done during the vehicle service. Snacks and beverages are great and More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 21, 2023 -

Hendrick Lexus Kansas City responded

Karen, we're happy to hear you had such a positive experience with our team!

December 15, 2023

Amazing experience working with Ramon Conway. He is very polite and knowledgeable. I will continue to work with Ramon in the future. More

by BrittanyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Dec 19, 2023 -

Hendrick Lexus Kansas City responded

Brittanyv, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City!

December 14, 2023

Having my Lexus serviced at Hendrix is simple and comfortable. Appreciate the online scheduler in order to select the time and date that works best for me. If needed securing a loaner to run errands More

by Krys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles
Dec 16, 2023 -

Hendrick Lexus Kansas City responded

Krys, we are glad we could help!

December 12, 2023

Antonio did a great job of letting me know what the problem was and had the service department update it for me More

by whacked_pools0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Valles
Dec 14, 2023 -

Hendrick Lexus Kansas City responded

Whacked_pools0h, thank you for your kind words and this wonderful review!

December 11, 2023

As always, this Lexus dealership is always a great place. The work is done on time, and the estimates are always on the mark if not less than the quote. And when I have to wait for the work to be done, the More

by susannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 13, 2023 -

Hendrick Lexus Kansas City responded

Susannwhite, we are so happy to read such a great review about Hendrick Lexus Kansas City!

December 05, 2023

He did a great job 👏 Thank you so much. 😊 wow wow wow wow wow wow More

by marwaalkurdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grieg
Dec 07, 2023 -

Hendrick Lexus Kansas City responded

Hi Marwaalkurdi, we are very happy to have provided you with such a positive experience!

December 04, 2023

On time , make you priority as customer. Explain what is to be done on vehicle More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 06, 2023 -

Hendrick Lexus Kansas City responded

Hello Dave, we appreciate you taking the time to leave us this feedback.

December 01, 2023

Brian always dies a wonderful job executing whatever it is to keep my Lexus in great order! Thanks for the great customer service! More

by sarahwpendergast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 05, 2023 -

Hendrick Lexus Kansas City responded

Sarahwpendergast, we're happy to hear you had such a positive experience with our team!

November 30, 2023

When we came to the dealer for services. Brian Veal has always been very helpful and accommodating to us. We will always recommend him to our friends and family. More

by Aoshan098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Dec 02, 2023 -

Hendrick Lexus Kansas City responded

Aoshan098, we are glad we could help!

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