
Hendrick Lexus Kansas City
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 978 reviews
We have been watching for an available Lexus PHEV and found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were go found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were good as we awaited delivery and sale process was efficient. Very professional and competent staff, and we are very happy with the vehicle and the transfer to us. More
Fabulous. They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier More
Ryan was great to work with! He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase More
Brian has always answered all of my concerns and questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been ov questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been over the years. Howard Jacobson More
Best service, nicest people, don’t push services, loaners always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% More
I absolutely love the expertise and knowledge that my service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy Lexus. #LoveMyJen. More
Had to take my car in to get serviced meet with Ramon Conway told me when to the car will be ready and it was done on time. Definitely will be back. Conway told me when to the car will be ready and it was done on time. Definitely will be back. More
Ramon in service was great. Brought my car in for an inspection and he made sure everything went smoothly. He’s wonderful to work with. Brought my car in for an inspection and he made sure everything went smoothly. He’s wonderful to work with. More
Ramon C in service was phenomenal. I came in for an oil change and he was very polite and helpful and made sure I was all taken care of I came in for an oil change and he was very polite and helpful and made sure I was all taken care of More