Hendrick Lexus Kansas City

Always outstanding service and profesional and friendly personnel. All the staff is always very courteous and approachable, but my preferred one is Jen Tracy. She always takes the time to educate me abou personnel. All the staff is always very courteous and approachable, but my preferred one is Jen Tracy. She always takes the time to educate me about my car and the services needed and I feel like I am taken cared of at that dealership because of Jen. More

Fast, efficient service … wonderful accommodation to our schedule as an out-of-town, long-term (24 years!) customer. We’ve worked with Jen Tracy for several years, and she is always very cordial and very a schedule as an out-of-town, long-term (24 years!) customer. We’ve worked with Jen Tracy for several years, and she is always very cordial and very accommodating. We’re on our seventh Lexus RX SUV … and we’ve never had as many compliments as we’ve received on our 2023 RX-350 “Copper Cresr” car. People actually come over to us in a shopping center parking lot and ask us if they can take a photo of our Lexus … amazing! More

Great service! Pays attention to details! Jen Tracy always takes great care to understand my concerns. Pays attention to details! Jen Tracy always takes great care to understand my concerns. More

Both the service rep, Jen, and sales staff were good to deal with. Both treated me with respect and competence. deal with. Both treated me with respect and competence. More

Will never buy anything but Lexus thanks to Brian Veal and the service team. Top notch all the way and the experience makes us feel valued as people, not just customers. and the service team. Top notch all the way and the experience makes us feel valued as people, not just customers. More

Thankful for first class Lexus dealership, Easy, convenient, Communication. Always a pleasant experience at Hendrix Lexus. convenient, Communication. Always a pleasant experience at Hendrix Lexus. More

Marco was friendly and knowledgeable of the cars we drove. He made the test driving experience enjoyable. drove. He made the test driving experience enjoyable. More

Knowledgeable, Professional, Clear and timely Communication. Delivered as promised on time. Would recommend to other Lexus owners. Communication. Delivered as promised on time. Would recommend to other Lexus owners. More

I really appreciate all the kindness and hard work that Hendrick Lexus shows me. Brian Veal always goes above and beyond to make sure I am aware of what my car needs and assures me they will take care of i Hendrick Lexus shows me. Brian Veal always goes above and beyond to make sure I am aware of what my car needs and assures me they will take care of it. I appreciate the fact I know I and my car is in good hands there. ❤️ More

The dealership is customer oriented. The facility is clean. The personnel are friendly and efficient. Our service representative - Jenny Casey - is the best. We call her for all of o The facility is clean. The personnel are friendly and efficient. Our service representative - Jenny Casey - is the best. We call her for all of our needs. We have referred many friends to her. I highly recommend Jen Casey. More