Hendrick Lexus Kansas City

The service center is very well managed. I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for t I have never had a negative experience there. The service advisors are true professionals. Craig Rossman in particular. I have work with Craig for the past several years now. The customer service, communication and working close as a team with others is unmatched. Thank you. Sam Butler More

Brian has excellent customer service and always responds to me quickly when I have an issue. He gets me in quickly to get my service appointment. to me quickly when I have an issue. He gets me in quickly to get my service appointment. More

My scheduled 5000 mile maintenance went so smooth. Brian Veal in service had my car in and out in a timely manner. He was very informative on what service did during that check up. He was as friendly Brian Veal in service had my car in and out in a timely manner. He was very informative on what service did during that check up. He was as friendly as could be. It’s always a pleasant experience coming in for service at Hendricks's Lexus. More

Brian Veal is our “go to” representative at the Lexus dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, H dealer for all our needs regarding our 2 RX350’s. He is very attentive, knows what is needed, explains things clearly, is always courteous. Plus, He is fun when we discuss our cars with him. Excellent service by Brian Veal! More

Brian Veil is my go to man for servicing our Lexus. He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! More

Everyone is very professional and very informative from the sales department to the service staff. the sales department to the service staff. More

Robert Cheng in service is the best. I followed him from when he worked at Toyota. I followed him from when he worked at Toyota. More

We have been watching for an available Lexus PHEV and found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were go found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were good as we awaited delivery and sale process was efficient. Very professional and competent staff, and we are very happy with the vehicle and the transfer to us. More

We’ve bought two Lexus SUVs at Hendricks. Everyone we have had contact with has been kind, courteous and knowledgeable! Everyone we have had contact with has been kind, courteous and knowledgeable! More

Went to hendrick lexus to find a new car for my mom. We ran In to Peter Clark in the parking lot. We would recommend working with Peter. We ran In to Peter Clark in the parking lot. We would recommend working with Peter. More