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Hendrick Lexus Kansas City

Merriam, KS

5.0
977 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 977 reviews

September 28, 2024

I love my Lexus and It’s because of my service representative Jen Tracy! Very knowledgeable,prompt and most importantly trustworthy! Bob Watson More

by bobwatson771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Oct 02, 2024 -

Hendrick Lexus Kansas City responded

Bobwatson771, we're happy to hear you had such a positive experience with our team!

September 26, 2024

Talk about efficient! They do a great job and Brian is always willing to answer any questions I have. More

by brookemcd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hello Brookemcd81, we appreciate you taking the time to leave us this feedback.

September 25, 2024

Our sales representative was Ruth. She has a personality that lights up the room. Her professionalism, knowledge and courtesy guided us in the direction of the perfect vehicle for our More

by loochman9448
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt-He explained our warranty and other coverage options very well. Had a wonderful visit and enjoyed our experience.
Sep 29, 2024 -

Hendrick Lexus Kansas City responded

Hi Loochman9448, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

September 23, 2024

Brian Veal was professional and courteous as always. He handled my service and my questions that I had. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Sep 28, 2024 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

September 18, 2024

BRIAN IS AMAZING. HE ALWAYS HANDLES MY CAR WITH CAR AND ATTENTION AND IS VERY PROFESSIONAL. HE IS HONEST AND PROFESSIONAL!! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN VEAL
Sep 21, 2024 -

Hendrick Lexus Kansas City responded

Hi Crystal! We're so happy we were able to help you out!

September 17, 2024

Brian Veal does an exemplary job. Straight forward counsel. Reasonable in price. Friendly. Service is excellent. More

by amandaladkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 21, 2024 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 12, 2024

Excellent dealership, great service and customer experience. I would definitely recommend Hendrick Lexus for purchasing a car or for service. More

by JAsherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Sep 16, 2024 -

Hendrick Lexus Kansas City responded

Jasherman, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

September 11, 2024

Brian Veal always goes above and beyond taking care of my service needs. Brian explains everything that needs to be done. More

by kjlewis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Sep 13, 2024 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

September 11, 2024

Brian Veal is absolutely wonderful to work with and his entire team work together to get everything completed in a timely manner...”Thank-you” More

by Darrelstiles1darrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Sep 13, 2024 -

Hendrick Lexus Kansas City responded

Darrelstiles1darrel, we really appreciate your positive review!

September 05, 2024

Just completed our purchase of a 2024 GX 550 and Michael Rodriguez made the process simple and painless! Been waiting for almost a year for the new GX; even had a deposit on one but it was not exactly the More

by Gary C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Sep 08, 2024 -

Hendrick Lexus Kansas City responded

Gary C., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

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