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Hendrick Lexus Kansas City

Merriam, KS

5.0
952 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 952 reviews

August 27, 2024

Brian Veil is my go to man for servicing our Lexus. He is very professional, knowledgeable, quick responses and simply the best in the business. I highly recommend Brian!!! More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian veil, Chetan “Cheeto” Sampat
Aug 31, 2024 -

Hendrick Lexus Kansas City responded

Kay, your satisfaction is our top priority.

August 26, 2024

Robert Cheng in service is the best. I followed him from when he worked at Toyota. More

by Rustam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Aug 31, 2024 -

Hendrick Lexus Kansas City responded

Rustam, we are glad we could help!

August 22, 2024

We have been watching for an available Lexus PHEV and found it with Hendrick. Worked with Joshua Jimenez and the team at the dealership as it was not yet shipped to the dealership. Communications were go More

by matwood7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Jimenez & support team
Aug 24, 2024 -

Hendrick Lexus Kansas City responded

Matwood7, we are so happy to read such a great review about Hendrick Lexus Kansas City!

August 03, 2024

We’ve bought two Lexus SUVs at Hendricks. Everyone we have had contact with has been kind, courteous and knowledgeable! More

by morrdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Aug 07, 2024 -

Hendrick Lexus Kansas City responded

Hello Morrdeb, we appreciate you taking the time to leave us this feedback.

August 01, 2024

Went to hendrick lexus to find a new car for my mom. We ran In to Peter Clark in the parking lot. We would recommend working with Peter. More

by Tony Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Aug 01, 2024 -

Hendrick Lexus Kansas City responded

Tony Clark, we're glad to hear you enjoyed your visit.

July 30, 2024

Fabulous. They made it so easy. Ordered part they needed which arrived very quick, gave us a loaner car while they fixed it. Could not have been easier More

by gmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal. Great guy
Aug 01, 2024 -

Hendrick Lexus Kansas City responded

Gmorrow, thank you for the high star rating!

July 29, 2024

Ryan was great to work with! He was very attentive and knowledgeable when I was purchasing my car and did a great job following up with me post purchase More

by Haley Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 30, 2024 -

Hendrick Lexus Kansas City responded

Haley Lucas, we are glad we could help!

July 29, 2024

Brian has always answered all of my concerns and questions. He is always very cheerful early in the morning or late afternoon. I wish everyone could be as efficient and friendly as Brian has been ov More

by howardtjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Jul 31, 2024 -

Hendrick Lexus Kansas City responded

Howardtjacobson, we really appreciate your positive review!

July 26, 2024

Best service, nicest people, don’t push services, loaners always available. Jen is the absolute best service rep I’ve ever worked with, trust her 2000% More

by sopcichstacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 26, 2024 -

Hendrick Lexus Kansas City responded

Sopcichstacy, thank you so much for the positive review!

July 24, 2024

I absolutely love the expertise and knowledge that my service person Jen Tracy has. She takes great care of me and my Lexus RX. It’s because of her 5 star service that I refuse to buy a Mercedes. #LoveMy More

by sharonnekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jul 24, 2024 -

Hendrick Lexus Kansas City responded

Hello Sharonnekc, thank you; we appreciate your feedback!

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