Hendrick Lexus Kansas City
Merriam, KS
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Whenever I need service or regular maintenance, it is always a great experience at Hendrick. Craig Rossman was professional, clear, and kind. Very easy to work with. I felt respected throughout the proce always a great experience at Hendrick. Craig Rossman was professional, clear, and kind. Very easy to work with. I felt respected throughout the process More
The service department at Hedrick is excellent. Brian Veal was my service representative and he was a pleasure to deal with. He arranged for the repairs to be done, arranged a loaner car for me, Brian Veal was my service representative and he was a pleasure to deal with. He arranged for the repairs to be done, arranged a loaner car for me, and promptly notified me when the repairs were complete. I highly recommend the service department and Brian Veal in particular for service on any Lexus. More
I've been getting my Lexus consistently serviced at Hendrick for over 5 years now. The service department never hesitates to take amazing care of me.Special mention of my service advisor, Ramon, who a Hendrick for over 5 years now. The service department never hesitates to take amazing care of me.Special mention of my service advisor, Ramon, who always handles things with the utmost care, communication, and support. Wonderful dealership to work with. More
My service rep, Ramon, is outstanding. He is prompt to call me and update me on the vehicle and needs. He has worked to get me scheduled at a convenient time. He goes above and beyond He is prompt to call me and update me on the vehicle and needs. He has worked to get me scheduled at a convenient time. He goes above and beyond every time I come in. More
Brian Veal and the entire service team are very efficient and they make sure that I’m completely satisfied with my service work done on my RX350h. and they make sure that I’m completely satisfied with my service work done on my RX350h. More