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Hendrick Lexus Kansas City

Merriam, KS

4.9
1,120 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,120 reviews

January 06, 2026

Always friendly, accommodating, and professional. If there is a problem with the vehicle it is worked on until it is resolved, even if it means leaving it overnight. In that case a loaner has been More

by larrydgivens3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon, Chetan “Cheeto” Sampat
January 05, 2026

I now own a GMC truck and a Lexus. I use both their Chevrolet dealership and now their Lexus dealership for service. They are outstanding. I love both brands and I love them as dealer. More

by tyeanthony2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
January 05, 2026

Great service and a great dealer. I bought a Lexus from them and they've serviced it for 9 years and it's been a great relationship More

by vcasmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
January 02, 2026

Hendrick Lexus and Becky Voyles are outstanding in automotive evaluation and maintenance. Becky is customer service oriented and loves her job. She is highly detailed and thorough. She evaluates cond More

by vaughn_jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Jan 03, 2026 -

Hendrick Lexus Kansas City responded

Vaughn_jc, we're so glad that we were able to go above and beyond your expectations!

January 02, 2026

Excellent service! Really appreciate their quick response and their efforts to keep me informed about deals. More

by Vlkellervt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jan 03, 2026 -

Hendrick Lexus Kansas City responded

Vlkellervt, thanks for your praise and kind comments about our team.

January 02, 2026

The service was prompt, professional. The dealership was clean, had good snacks with comfortable seating. More

by Aqua2deep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, service tech
Jan 06, 2026 -

Hendrick Lexus Kansas City responded

Aqua2deep, we're so glad that we were able to go above and beyond your expectations!

January 01, 2026

Great experience with Joshua J in sales! He is easy to work with, transparent and knowledgeable! More

by Chester E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Jimenez
Jan 02, 2026 -

Hendrick Lexus Kansas City responded

Chester E., reviews like this give us motivation and help us ensure we provide high-quality care.

January 01, 2026

The oil service was good brake replacement job was good. Didn’t have to wait too long exactly what we expected. Always enjoy going to this Hendrick Lexus dealership for service. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon conway
Jan 02, 2026 -

Hendrick Lexus Kansas City responded

Tony, it's experiences like yours that really keep us motivated!

January 01, 2026

this is my first visit to the service department with our new car and I was very impressed with everyone on the staff. More

by garyschuett44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Jan 03, 2026 -

Hendrick Lexus Kansas City responded

Garyschuett44, thank you so much for the positive review!

January 01, 2026

Dec 15, 2026 I had the pleasure of working with Joshua. He showed me several cars and we test drove 2. I love Lexus vehicles. I had a vehicle picked out then came back the next day and described what I rea More

by Jackie Simmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua and the finance lady, Chetan “Cheeto” Sampat
Jan 03, 2026 -

Hendrick Lexus Kansas City responded

Jackie Simmons, we're happy to hear you had such a positive experience with our team!

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