Hendrick Lexus Kansas City

From the moment I walked in the door, I felt cared for. Ramon Conway greeted me with a smile, he was kind and knowledgeable about my vehicle and checked every box! Every step was professional. While I was w Ramon Conway greeted me with a smile, he was kind and knowledgeable about my vehicle and checked every box! Every step was professional. While I was waiting for service he showed me to snack/coffee area and it was set up incredibly. Amazing dealership with outstanding employees. More

Brian got me right in, is very responsive and communicative, and keeps it real. He never tries to oversell things that I really don’t need. I appreciate that. communicative, and keeps it real. He never tries to oversell things that I really don’t need. I appreciate that. More

Ramon Conway was a very helpful and professional. His knowledge of Lexus is incredible. Most of all he is very pleasant and friendly. We will definitely recommend him to our friends and family and c His knowledge of Lexus is incredible. Most of all he is very pleasant and friendly. We will definitely recommend him to our friends and family and continue bringing our cars in and working with him in the future. More

Ramon Conway was excellent during our visit. He was very knowledgeable, accommodating and attentive to our needs and wants. We will definitely be coming back again for future vehicles and shop He was very knowledgeable, accommodating and attentive to our needs and wants. We will definitely be coming back again for future vehicles and shopping through him. More

Top tier customer service! Ramon Conway made car service easy and rewarding. He went above and beyond and made sure to keep me up to speed with all work being done. Ramon Conway made car service easy and rewarding. He went above and beyond and made sure to keep me up to speed with all work being done. More

We have been very satisfied with the service at the dealership. We have purchased many cars over the years and always received excellent service dealership. We have purchased many cars over the years and always received excellent service More

Timely, responsive, and thorough. I detected a problem with steering that concerned me, and not only did they resolve the problem which turned out to be operator error, but they ran a I detected a problem with steering that concerned me, and not only did they resolve the problem which turned out to be operator error, but they ran a full diagnostic on the car to make sure it was safe. I appreciate the extra mile of service given. More

Excellent, friendly and fast service. Brian Veal always explains everything about the service work to be done. Brian Veal always explains everything about the service work to be done. More

We needed all weather mats for our RCF and went to the parts department to order and met Tabby Teufler, the parts manager…Not only did she order the mats to arrive the next day, but her service was fantas parts department to order and met Tabby Teufler, the parts manager…Not only did she order the mats to arrive the next day, but her service was fantastic and her knowledge of Lexus vehicles and cars in general was excellent!!! She is the epitome of professionalism and exactly what we would expect from any dealership. More