Hendrick Lexus Kansas City
Merriam, KS
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Always friendly, accommodating, and professional. If there is a problem with the vehicle it is worked on until it is resolved, even if it means leaving it overnight. In that case a loaner has been If there is a problem with the vehicle it is worked on until it is resolved, even if it means leaving it overnight. In that case a loaner has been provided. More
I now own a GMC truck and a Lexus. I use both their Chevrolet dealership and now their Lexus dealership for service. They are outstanding. I love both brands and I love them as dealer. I use both their Chevrolet dealership and now their Lexus dealership for service. They are outstanding. I love both brands and I love them as dealer. More
Hendrick Lexus and Becky Voyles are outstanding in automotive evaluation and maintenance. Becky is customer service oriented and loves her job. She is highly detailed and thorough. She evaluates cond automotive evaluation and maintenance. Becky is customer service oriented and loves her job. She is highly detailed and thorough. She evaluates condition assessment reports and provides thoughtful and expert advise on maintenance. The facility is sparkling clean and the customer service area is very comfortable. My 2014 Lexus IS 350C is solid as a rock at 80K due in large part to Becky and the technician staff. Thanks Becky for your advise and support, it's why I keep coming back. More
The oil service was good brake replacement job was good. Didn’t have to wait too long exactly what we expected. Always enjoy going to this Hendrick Lexus dealership for service. Didn’t have to wait too long exactly what we expected. Always enjoy going to this Hendrick Lexus dealership for service. More
Dec 15, 2026 I had the pleasure of working with Joshua. He showed me several cars and we test drove 2. I love Lexus vehicles. I had a vehicle picked out then came back the next day and described what I rea He showed me several cars and we test drove 2. I love Lexus vehicles. I had a vehicle picked out then came back the next day and described what I really wanted. He listened carefully and came out with my car. I was so happy. Joshua was very knowledgeable, professional and friendly. He listens. Which is very important. For 2026 Joshua should receive a big bonus. He truly deserve it having to work with me being so picky. More












