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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,079 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,079 reviews

November 18, 2025

This was my first visit to Hendrick. Everyone was very helpful. I had questions and all were answered even gave me printouts of estimates. Great More

by creskc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 20, 2025 -

Hendrick Lexus Kansas City responded

Creskc, we're so glad that we were able to go above and beyond your expectations!

November 18, 2025

Very capable Service Staff provide comprehensive explanations on you vehicle’s needs for both current and preventative maintenance. Waiting areas are as good as can be provided. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Tracy, Beau
Nov 20, 2025 -

Hendrick Lexus Kansas City responded

Bob, we're happy to hear you had such a positive experience with our team!

November 17, 2025

They took good very care of us and I feel I got a good deal. More

by onetie99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John in Sales
Nov 18, 2025 -

Hendrick Lexus Kansas City responded

If you have any further questions, please don't hesitate to reach out!

November 16, 2025

Becky Voyles is excellent to work with. Good good good good good good good good More

by leeP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Nov 18, 2025 -

Hendrick Lexus Kansas City responded

Hello Leep, we appreciate you taking the time to leave us this feedback.

November 11, 2025

Willy Steineger is a great customer service professional and provides the best service possible. I highly recommend him More

by jabrownforty4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 15, 2025 -

Hendrick Lexus Kansas City responded

Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2025

My service advisor Ramon Conway at Merriam Lexus is the reason I come to this location! He’s always professional, knowledgeable, and completely trustworthy. I know my car is in good hands every time I bri More

by jillejill7566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Conway
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

Hello Jillejill7566, we appreciate you taking the time to leave us this feedback.

November 06, 2025

Top tier service at this place. One of the best dealerships I have ever been to. Excellent service and explanation of what service I needed. More

by pnelso22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

November 06, 2025

Becky Voyles always provides outstanding service. She and the rest of the service department staff are all extremely knowledgeable and professional. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Voyles
Nov 08, 2025 -

Hendrick Lexus Kansas City responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Professional and personal service in servicing my car. Craig Rossman was invaluable throughout the whole process. More

by randylierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Nov 06, 2025 -

Hendrick Lexus Kansas City responded

Randylierman, we're glad to hear you enjoyed your visit.

November 05, 2025

Very professional and explanation of service was great also. Nick Hernandez was very professional in explaining the process as this was my first visit to the dealership More

by dengardd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
Nov 06, 2025 -

Hendrick Lexus Kansas City responded

We do hope we can be of assistance in the future. Take care!

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