
Hendrick Lexus Kansas City
Merriam, KS
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I have had dealing with Hendrick for the past 10 or ore years. This past weekend I had the experience with Justice Austin who helped me with the purchase of my RX350. He displayed the Hendrick exemplary c years. This past weekend I had the experience with Justice Austin who helped me with the purchase of my RX350. He displayed the Hendrick exemplary customer treatment. There were several delays in our plans, but he explained everything i detail to keep me informed. I am so excited with my purchase and experience with Hendrick. My financial person, Shayla was amazing. Hendrick has always been NUMBER 1 in my experience with car dealers. More
Brian Veal is the best. I brought my Lexus in for a checkup before a roadtrip as I noticed a noise. The team didn't stop investigating until the root problem was discovere I brought my Lexus in for a checkup before a roadtrip as I noticed a noise. The team didn't stop investigating until the root problem was discovered and resolved. I now feel comfortable driving my family! Thank you for not ending after an easy resolution but making sure the real problem was fixed! Brian kept me up to date and calling when the problem was identified to walk me through it and the fix. I always appreciate Brian's customer service and willingness to explain the situation in a way I can understand. Thank you! More
Brian Veal was phenomenal! He kept me abreast of everything that was happening the entire time. I look forward to returning and dealing with Brian only. He kept me abreast of everything that was happening the entire time. I look forward to returning and dealing with Brian only. More