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Hendrick Lexus Kansas City

Merriam, KS

5.0
977 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 977 reviews

April 14, 2025

Brought my RX300 in and Robert was is kind in helping me with wipers and even offered to wash my car. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Apr 16, 2025 -

Hendrick Lexus Kansas City responded

Rustam, thank you so much for your high rating!

April 08, 2025

I had my new car serviced for the first time at Hendrick's dealership, and it was a fabulous experience. Brian Veal was very helpful and has promised to help me set up appointments in the future! More

by miragelady@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 11, 2025 -

Hendrick Lexus Kansas City responded

Miragelady@swbell.net, it's experiences like yours that really keep us motivated!

April 05, 2025

Friendly, personable, professional service by Brian Veal. Kept me informed throughout the process and discussed options/ideas for future service needs. No pressure service; helpful and relaxed experience More

by jerrykrueger2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 09, 2025 -

Hendrick Lexus Kansas City responded

Hi Jerrykrueger2003! We're so happy we were able to help you out!

April 05, 2025

I've taken my vehicle to this service center since 2010. I met Brian Veal on my first trip in for service and was very impressed with his professionalism and knowledge. He is always very transparent and d More

by cheri.stivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
Apr 09, 2025 -

Hendrick Lexus Kansas City responded

Hi Cheri.stivers, we are very happy to have provided you with such a positive experience!

April 04, 2025

Strong sense of professionalism and quality personnel while providing a friendly and comfortable atmosphere. Makes me feel good about being a Lexus customer for 30 years. More

by Steve D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Apr 11, 2025 -

Hendrick Lexus Kansas City responded

Steve D, we really appreciate your feedback!

April 01, 2025

Had a great shopping experience. Looking at a couple of different vehicles and Nate has been very helpful in answering all of my questions. More

by Tmatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 05, 2025 -

Hendrick Lexus Kansas City responded

Tmatthews, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City.

March 27, 2025

Everybody is so friendly and efficient . .very little waiting time ! Jen is my service tech and she is awesome!!! More

by Grace Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracey
Mar 29, 2025 -

Hendrick Lexus Kansas City responded

Grace Greene, thank you for the high star rating!

March 27, 2025

Peter Clark did an amazing job helping us find our next Lexus. He knows the brand well. It was an easy decision Lexus was for us. More

by happylinda782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Clark
Mar 29, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

March 26, 2025

Above and beyond service! Helpful in thoroughly explaining issues and repairs needed. Very professional, too! More

by AC100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 28, 2025 -

Hendrick Lexus Kansas City responded

Hi Ac100, we are very happy to have provided you with such a positive experience!

March 26, 2025

Brian is the best consultant. He gets things done and is always pleasant to work with. More

by Sid3684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Mar 29, 2025 -

Hendrick Lexus Kansas City responded

Hi Sid3684! We're so happy we were able to help you out!

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