Hendrick Lexus Kansas City

Everybody is so friendly and efficient . .very little waiting time ! Jen is my service tech and she is awesome!!! .very little waiting time ! Jen is my service tech and she is awesome!!! More

Peter Clark did an amazing job helping us find our next Lexus. He knows the brand well. It was an easy decision Lexus was for us. Lexus. He knows the brand well. It was an easy decision Lexus was for us. More

Above and beyond service! Helpful in thoroughly explaining issues and repairs needed. Very professional, too! Helpful in thoroughly explaining issues and repairs needed. Very professional, too! More

Brian is the best consultant. He gets things done and is always pleasant to work with. He gets things done and is always pleasant to work with. More

I had the pleasure of working with Ramon during my recent visit and I cannot recommend him highly enough. From the moment I walked into the dealership,Ramon demonstrated exceptional professionalism, deep pr visit and I cannot recommend him highly enough. From the moment I walked into the dealership,Ramon demonstrated exceptional professionalism, deep product knowledge, and a genuine commitment to customer satisfaction. He took the time to understand my needs, patiently answered all my questions, and provided honest, transparent advice that made the entire process smooth and stress-free. His attention to detail ensured all my questions were answered and I knew I was in good hands. More

Not from KC and generally when I have had to take my Lexus to dealerships for service, I was nervous or worried. But then I started going here and can truly say I have no nervousness or worry when I hav Lexus to dealerships for service, I was nervous or worried. But then I started going here and can truly say I have no nervousness or worry when I have to bring m car in for its maintenance or any repairs. This all attributed to Brian Veal and Lexus technicians who have always done right by me and my car! More

Brian is my go to guy for our 2025 NX 350 H. We also previously went to Brian for our 2018 300H. A very knowledgeable resource and very helpful! I thought that I had sent this back in December. We also previously went to Brian for our 2018 300H. A very knowledgeable resource and very helpful! I thought that I had sent this back in December. My very late response should not reflect badly on Brian! Paul Schwarz More

When I get my car serviced, I only deal with Brian Veal. This time I waited to schedule my appointment for after he returned from vacation. It’s good to deal with someone you trust. This time I waited to schedule my appointment for after he returned from vacation. It’s good to deal with someone you trust. More

The dealership is very well run, clean and responsive. Its customer service is outstanding and the service technicians do a great job of keeping me informed during the appointments with video links,. In Its customer service is outstanding and the service technicians do a great job of keeping me informed during the appointments with video links,. In particular, Brian Veal, my Service Advisor, does a great job and I always enjoy working with him. More