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Hendrick Lexus Kansas City

Merriam, KS

5.0
1,040 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 1,040 reviews

October 04, 2025

Always very satisfied with service from Brian Veal at Hendrick Lexus. We have had 7 Lexus automobiles and we love them. More

by Shirschorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal. , Chetan “Cheeto” Sampat
October 02, 2025

They are always helpful keeping track of your vehicle service and what is needed. You can request a loaner which is always helpful. More

by sonyasu63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Robert Cheng, Chetan “Cheeto” Sampat
October 02, 2025

It was easy to schedule an appointment. They have knowledgeable staff and technicians. They provide reliable service. More

by Meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rossman
Oct 05, 2025 -

Hendrick Lexus Kansas City responded

Meredith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Kansas City.

October 01, 2025

Service requirements were reviewed with my advisor Brian Veal then followed up with a complete vehicle inspection by the service technician. Only items agreed by me are performed. Everyone is very easy to w More

by mclauryst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
September 30, 2025

Brian Veal did a great job and communicated well. Wonderful dealership. Finished faster than promised. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 04, 2025 -

Hendrick Lexus Kansas City responded

Becky, we're glad to hear you enjoyed your visit.

September 27, 2025

This is the best Lexus dealership around. Robert cheng is service is always so great. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Oct 03, 2025 -

Hendrick Lexus Kansas City responded

Rustam, we're glad to hear you enjoyed your visit.

September 26, 2025

All fantastic personal service. Brian is outstanding always professional and engaging . He always take care of us and More

by SGSgirolami1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayla, Moe
Oct 03, 2025 -

Hendrick Lexus Kansas City responded

Hi Sgsgirolami1, thank you for taking the time to leave a review for us at Hendrick Lexus Kansas City. We're happy we could meet your expectations!

September 26, 2025

I’ve always had great experiences with Brian Veal each time he service my car, he’s always very kind, knowledgeable and professional, always explains in detail everything that needed to be done to my car, More

by mswatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Oct 03, 2025 -

Hendrick Lexus Kansas City responded

Thank you, and have a fantastic day!

September 24, 2025

I was very pleased with my recent visit to the dealership. The work was completed on time, and the waiting area was comfortable. Service consultant Willy Steineger was competent, friendly, and cus More

by GGRIGORIY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Steineger
Sep 26, 2025 -

Hendrick Lexus Kansas City responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2025

It was a pleasure working with Ramon. He was very personable and helpful with the vehicle we brought in for service. He is always going above and beyond very prompt. More

by Eric T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Sep 28, 2025 -

Hendrick Lexus Kansas City responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Kansas City

Sep 28, 2025 -

Hendrick Lexus Kansas City responded

Coach, we are very happy we could provide you with a positive experience!

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