Back

Hendrick Lexus Kansas City

Merriam, KS

5.0
952 Reviews

6935 W. Frontage Road

Merriam, KS

66203

Directions

By Type

Showing 952 reviews

February 21, 2025

Helped by Jen, great conversation and great information regarding necessary maintenance items. Keep up the great work!! More

by Thomas.Hughes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
February 20, 2025

Ramon has always been super helpful. He always keeps me updated on my vehicle. He answers any questions I may have. More

by Dr.Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
February 20, 2025

Ramon the service gentleman was very informative about what was happening with my car as well as being very courteous and helpful. More

by Beau Kolar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
February 19, 2025

Ramon with the service department was able to help me out with new tires and an oil change. The team was quick and efficient, and my wait time was shorter than anticipated! Love working with Ramon More

by SamuelR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Feb 21, 2025 -

Hendrick Lexus Kansas City responded

We appreciate your positive review about your recent experience with us!

February 19, 2025

Excellent service, from Ramon C, Needed an unexpected repair. They diagnosed quickly and had repairs done same day. Waited in lounge that was amazing as well and was able to get some work done. More

by Brett Bohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Feb 21, 2025 -

Hendrick Lexus Kansas City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

I received great service as always! I was able to get an appointment the same day. I had just got off the plane and when I went to start my Lexus there were few problems. But as soon as More

by Mark Darden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Conway
Feb 21, 2025 -

Hendrick Lexus Kansas City responded

Mark Darden, thank you for your kind words and this wonderful review!

February 19, 2025

Jen Tracy always provides great service. Making sure that my high mileage ES350 is running great. More

by D H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Feb 21, 2025 -

Hendrick Lexus Kansas City responded

D H, we are very happy we could provide you with a positive experience!

February 18, 2025

Robert Cheng in service got my car serviced and washed within the time estimated. Highly recommended. More

by Rustam
Recommend Dealer
Yes
Employees Worked With
Robert Cheng
Feb 21, 2025 -

Hendrick Lexus Kansas City responded

Hello Rustam, we appreciate you taking the time to leave us this feedback.

February 02, 2025

We always look forward to dealing with Jen Tracy. She is professional, prompt, helpful, and efficient with a friendly face. We trust her. More

by Mike 12GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Feb 06, 2025 -

Hendrick Lexus Kansas City responded

Mike 12gs, we're glad to hear you enjoyed your visit.

February 01, 2025

Met with Nate and had a great car buying experience here. Would recommend this dealership and brand to a friend or family member. More

by lMary971200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 03, 2025 -

Hendrick Lexus Kansas City responded

Lmary971200, thank you for sharing your positive experience!

1
...