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Hendrick Lexus Kansas City
Merriam, KS
1,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,144 reviews
February 14, 2026
Craig Rossman did a nice job explaining the warranty on our service and explaining another issue that had occurred since we made our appointment. The service was finished when expected and we left happy wi our service and explaining another issue that had occurred since we made our appointment. The service was finished when expected and we left happy with a clean car! More
by jmhoferer
Employees Worked With
Craig Rossman
February 11, 2026
My service representative, Brian Veal, was highly professional. knowledgeable, and courteous. My entire service experience was excellent. professional. knowledgeable, and courteous. My entire service experience was excellent. More
by jfeder
Employees Worked With
Brian Veal, excellent service professional, Chetan “Cheeto” Sampat
February 10, 2026
Willie is so helpful and has a great personality. Also the tech team solved a BIG problem with my navigation. Dillon was patient and polite as he persevered to get my phone reconnected. Thank you! Also the tech team solved a BIG problem with my navigation. Dillon was patient and polite as he persevered to get my phone reconnected. Thank you! More
by Sandykv647
Employees Worked With
Willie and Dillon
February 09, 2026
Becky and Wille always exceed my expectations. They are always friendly and knowledgeable. Wouldn't dare go anywhere else for service on my Lexus. There're the best! They are always friendly and knowledgeable. Wouldn't dare go anywhere else for service on my Lexus. There're the best! More
by T. English
Employees Worked With
Chetan “Cheeto” Sampat
February 06, 2026
From the moment we walked on the floor we felt appreciated. Our sales person met with us and discussed what we're we looking for. Took test drives of a few vehicles and picked the one we wanted! appreciated. Our sales person met with us and discussed what we're we looking for. Took test drives of a few vehicles and picked the one we wanted! Our sales person was very knowledgeable about the vehicles we looked at and answered every question we had. Everyone we worked with was very friendly and helpful. More
by Dcb1_2000
Employees Worked With
Kevin Leister
February 05, 2026
Well organized and efficient service department. So far ... Hendricks has done 100% of the maintenance on my two vehicles which were both purchased there as well. So far ... Hendricks has done 100% of the maintenance on my two vehicles which were both purchased there as well. More
by Brandts.opks
Employees Worked With
Chetan “Cheeto” Sampat
February 02, 2026
They were a very accommodating and helpful in the purchase of our vehicle. Being 5 and a half hours away living in Western Kansas they were very honest and helpful with videos , pictures and service purchase of our vehicle. Being 5 and a half hours away living in Western Kansas they were very honest and helpful with videos , pictures and service information. More
by Dan
Employees Worked With
Sergio and Tanner
