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Hendrick Lexus Kansas City

Merriam, KS

5.0
985 Reviews

6935 W. Frontage Road

Merriam, KS

66203

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Showing 985 reviews

June 30, 2025

Every time we are there for service, everything goes off without a hitch. Will keep coming back. More

by HESSJEROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
June 30, 2025

I have had dealing with Hendrick for the past 10 or ore years. This past weekend I had the experience with Justice Austin who helped me with the purchase of my RX350. He displayed the Hendrick exemplary c More

by sjones2152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Austin, Sales and Shayla Bednar, Finance
June 30, 2025

Brian Veal always goes above and beyond for my Lexus service! I will never work with anyone else! More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Brian Veal
June 30, 2025

Brian Veal is the absolute best! Hands down! Wouldn’t trust anyone else with my Lexus! More

by Gloria
Recommend Dealer
Yes
Employees Worked With
Brian Veal
June 29, 2025

Brian Veal was thorough and he answered all of my questions. He also took the time to make sure that I was satisfied. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
June 27, 2025

Brian Veal is always great to work with. Scheduled me on short notice and had me leaving quicker than expected. Thanks Brian. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal, Chetan “Cheeto” Sampat
Jun 30, 2025 -

Hendrick Lexus Kansas City responded

Jeff, we really appreciate your feedback!

June 27, 2025

I like working with Brian Veal He is honest and very helpful a pleasure to work with More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chetan “Cheeto” Sampat
June 25, 2025

Jen Tracy is always helpful and conscientious about my car and what I need for my car! More

by Bailey.lacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Tracy
Jun 27, 2025 -

Hendrick Lexus Kansas City responded

Bailey.lacy, thank you for the high star rating!

June 24, 2025

Brian Veal is the best. I brought my Lexus in for a checkup before a roadtrip as I noticed a noise. The team didn't stop investigating until the root problem was discovere More

by hkbkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 26, 2025 -

Hendrick Lexus Kansas City responded

Hkbkuo, we are so happy to read such a great review about Hendrick Lexus Kansas City!

June 23, 2025

Brian Veal was phenomenal! He kept me abreast of everything that was happening the entire time. I look forward to returning and dealing with Brian only. More

by rwashington173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Veal
Jun 25, 2025 -

Hendrick Lexus Kansas City responded

Rwashington173, reviews like this give us motivation and help us ensure we provide high-quality care.

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