Hendrick Kia of Concord

Fantastic Shane, Diana & Casey made my trip to Hendrick Kia a delightful and pleasurable experience. Shane, especially was relentless in his efforts to make m Shane, Diana & Casey made my trip to Hendrick Kia a delightful and pleasurable experience. Shane, especially was relentless in his efforts to make me another satisfied customer. I left with the feeling of gaining a friend, not just another sale! I’m still at an 🥰 aww ....I appreciate the genuine friendliness I was Blessed to have received! More

Wonderful experience!! Shane was professional, kind, and helpful. He helped us find the perfect car for our family! We love it and will recommend him to everyone. It was suc Shane was professional, kind, and helpful. He helped us find the perfect car for our family! We love it and will recommend him to everyone. It was such a blessing to find an honest salesman. More

Up front I got a good deal and I paid exactly what was quoted. Chris Horoshak was up front from the first time we talked on the phone and when we met in perso I got a good deal and I paid exactly what was quoted. Chris Horoshak was up front from the first time we talked on the phone and when we met in person (which was a week later) he was up front. I was very happy with the deal. He searched all the different angles and he got me a good interest rate and a good monthly payment. I would most definitely buy another car from him. I would like to say THANK YOU CHRIS, my wife loves the car. More

Deceitful This dealership is a joke. Alan was very deceitful. We looked at a vehicle that was located at another dealership within the concord auto mall. He sai This dealership is a joke. Alan was very deceitful. We looked at a vehicle that was located at another dealership within the concord auto mall. He said there would be a $200 transfer fee to get the car from NEXT DOOR! After speaking with management we found out this was not the case. Alan was looking to make an easy $200. Sorry but I’m not naive. The dealer also advertised they would give me $4000 above blue book for my trade in only to find out their offer was a complete joke. I ended up shopping around other dealers and was able to get $3000 more than what that dealer offered me for my car as well as buying a comparable vehicle for way less. I will never shop Hendrick again. More

Outstanding. First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He w First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!! More

Experience of a lifetime I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson an I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson and Sharlene Cacciatore for getting me into my dream car. Me and my man Alex loves it. I would definitely recommend you going to Kia of Concord and speaking with them to purchase your new car, Housel free stress-free was in an out!! Thank you Kia!!! More

Great experience Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. He was very personable from the beginning process & test driving to the completion in the purchase details. I couldn’t have asked for a better experience and treatment during my time with Shane and the Kia dealership. I am blessed and thankful for the personable staff that helped me make the decisions necessary for me and my family. More

Best car buying experience EVER! Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, conta Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James! More

Car buying process made easier than thought possible here. I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than th I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob! More

Hate buying cars? James made it easy! I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.Jame I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy. James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James! Sorry Kia if James leaves I will follow him! More