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Hendrick Kia of Concord

Concord, NC

4.8
296 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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296 Reviews of Hendrick Kia of Concord

November 01, 2024

Trustworthy. Kind. True to their words. John & JC are a cut above the rest, truly. I know I can count on them & my car as long as I have it! More

by brittani.collier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Moore
Nov 06, 2024 -

Hendrick Kia of Concord responded

Brittani, reviews like this motivate us and help ensure we provide high-quality care. Kudos to John and JC for ensuring I had the best experience possible. Please let us know if you need anything else.

November 01, 2024

I had a fantastic experience buying my new K5 with John Moore. Traded the optima I loved so much but feel it was a good decision More

by joanhsmith1934
Recommend Dealer
Yes
Employees Worked With
John Moore
Nov 06, 2024 -

Hendrick Kia of Concord responded

Hello Joanhsmith1934, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Welcome to the Hendrick KIA of Concord family. Take care!

October 30, 2024

I had an outstanding experience at Hendrick KIA of Concord, thanks to Service Advisor, Bryan Reece. He was friendly, knowledgeable, and patient throughout the entire process, answering all my question More

by Ndg96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reece
Nov 02, 2024 -

Hendrick Kia of Concord responded

Ndg96, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

Had a fantastic experience with John Moore purchasing my new Kia Sportage. It my third one in 6 years. LOVE MY KIA More

by judymoore2439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Moore
Oct 05, 2024 -

Hendrick Kia of Concord responded

John is an awesome part of our team here at Hendrick KIA of Concord and we are thrilled to hear about your excellent experience with him, Judy! Thank you for being a part of our Hendrick KIA of Concord family!

May 22, 2024

Super clean environment, welcoming, and excellent service. My car was smiling and so was I! More

by Jab38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reece
May 24, 2024 -

Hendrick Kia of Concord responded

Jab38, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2024

Thanks to Frankie foy at concord Hendrick kia. He worked very hard to get me into my 2024 kia forte GT. Go see Frankie foy he will help you out. More

by michaelkepley58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Foy
Apr 12, 2024 -

Hendrick Kia of Concord responded

Congratulations on your new vehicle, Michael! Thank you so much for taking the time to share about your recent experience with Frankie and our team here at Hendrick KIA of Concord. We are truly honored to receive your kind words, 5-star rating and recommendation and look forward to seeing you here again.

April 06, 2024

This dealership is awesome. The service advisors and service techs are outstanding. They are genuine. More

by Cass C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owens, Josh Spruill, Mitesh Honest and the rest of the team
Apr 10, 2024 -

Hendrick Kia of Concord responded

Cass we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Concord

March 02, 2024

Another Hendrick dealership that would not negotiate beyond what they consider reasonable. I negotiated with them, and I guess $15,000 down payment was good not for them. My trade was $12,000 off MSRP w More

by BLURAYKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saba Baba
Mar 07, 2024 -

Hendrick Kia of Concord responded

Blurayking, thank you for your feedback on your recent experience at our dealership. We regret that the experience you had was not a positive one. We understand your frustrations and wish that things would have worked out on your behalf to get the vehicle that you were interested in. We thank you again for taking the time to let us in on your experience

Mar 07, 2024 -

BLURAYKING responded

Apparently most if NOT all Hendrick dealerships have this issue. Please avoid them if you can. I have been to alot of them around the Charlotte, NC area. I have had 1 good experience out of 20.

February 21, 2024

Drew Spatafore and staff lied to me about a lease agreement. I was talked into a new lease that I didn’t want. Lesson learned. I will never do business again with this dealership or any Kia dealershi More

by charles1.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Moore, Drew Spatafore
Feb 24, 2024 -

Hendrick Kia of Concord responded

Charles, we always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our General Manager, Chip Olin at 704-456-3221. Thank you for your time and we look forward to hearing from you soon.

October 25, 2023

Josh Donahue was the best. So courteous and knowledgeable of the Kia Sportage. He knew how to work all the technology and genuinely cared about my thoughts and opinions. I ta More

by Dc2931
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Donahue
Oct 26, 2023 -

Hendrick Kia of Concord responded

Dc2931, thanks for your praise and kind comments about Josh and our team here at Hendrick KIA of Concord. Your kind words and 5-star rating means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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